Beyaz Masa

Beyaz Masa is a Chrome extension developed by the Düzce Municipality to streamline communication between citizens and local government. It allows residents to submit their requests, complaints, and opinions anytime, day or night, without interruption.

This interactive app enhances municipal services by enabling users to attach photos and videos, giving municipal personnel a clearer understanding of issues. Users receive timely updates about their submissions and can provide feedback on the service quality after resolution. Beyaz Masa fosters continuous improvement in public services aimed at increasing neighborhood and regional satisfaction.