Total ratings
4.73 (Rating count: 335)
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Review summary
Pros
- Effortless navigation and easy to use interface
- The program itself has had a positive impact on mental health for many users
- The customer service is described as responsive and helpful
- The music options and integration features are appreciated
- The program is well thought out with detailed guidance and resources
Cons
- The app frequently crashes or fails to work properly
- Poor audio playback functionality, especially when the screen is off
- Many users report issues with scheduling appointments through the app
- Customer support is often slow, especially regarding refunds
- There are complaints about being overcharged by the company
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User Reviews
Recent rating average: 2.70
All time rating average: 4.73
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-15 | Never used this service even though I paid for the initial consultation I canceled before the consultation they did not refund the money but now 3 weeks later they are telling me if I don't speak to one of their doctors they are going to charge me $359 for a service I canceled and never used. customer support is non responsive. They're doing this to many people. There should be a lawsuit soon. They tried to force you to use their service by telling you they're going to charge you anyway. | ||
| Never used this service even though I paid for the initial consultation I canceled before the consultation they did not refund the money but now 3 weeks later they are telling me if I don't speak to one of their doctors they are going to charge me $359 for a service I canceled and never used. customer support is non responsive. They're doing this to many people. There should be a lawsuit soon. They tried to force you to use their service by telling you they're going to charge you anyway. | |||
| 2025-01-14 | Effortless navigation and the best customer service! | ||
| Effortless navigation and the best customer service! | |||
| 2024-11-24 | Extremely overpriced for the service received | ||
| Extremely overpriced for the service received | |||
| 2024-10-06 | The app is okay, but the chat is buggy. I only see the agent's recent messages after I send something myself. Textbook rookie programming mistake. | ||
| The app is okay, but the chat is buggy. I only see the agent's recent messages after I send something myself. Textbook rookie programming mistake. | |||
| 2024-08-18 | My experience has been exceptional. Mind Bloom is your go to company for treatment resistance depression and anxiety, among a variety of other mental health disorders. I tried every treatment known for depression and anxiety for over 20 years. Nothing worked until I found Mind Bloom and ketamine therapy. I found relief after my first session and my life has become progressively better with each session. Mind you, improvement does not come without work before, after and between sessions. | ||
| My experience has been exceptional. Mind Bloom is your go to company for treatment resistance depression and anxiety, among a variety of other mental health disorders. I tried every treatment known for depression and anxiety for over 20 years. Nothing worked until I found Mind Bloom and ketamine therapy. I found relief after my first session and my life has become progressively better with each session. Mind you, improvement does not come without work before, after and between sessions. | |||
| 2024-08-08 | The Mindbloom program is excellent. Everyone is professional and the program and app are very well thought out. I have the android version and everything has worked effectively with tools, guidance, resources, reminders, integrated audio. There are ways ro reach out for clinical, guide and technical support. I've just found the whole experience easy to use and the medicine itself along with the personal work...life changing! Totally and without reservation recommend to any adult. | ||
| The Mindbloom program is excellent. Everyone is professional and the program and app are very well thought out. I have the android version and everything has worked effectively with tools, guidance, resources, reminders, integrated audio. There are ways ro reach out for clinical, guide and technical support. I've just found the whole experience easy to use and the medicine itself along with the personal work...life changing! Totally and without reservation recommend to any adult. | |||
| 2024-08-04 | Do not sign up with this company. If you want to try KetamineTherapy go with someone else. You get charged randomly for the subscription and you have to email them to get them to refund your money. There is a class action lawsuit being started for all of their customers who have been overcharged. On top of that you are required to pay for their begginers box. It was over $200 and came with a sharp's container and a few syringes. Plus there is a $500 fee to cancel if it doesn't work for you. | ||
| Do not sign up with this company. If you want to try KetamineTherapy go with someone else. You get charged randomly for the subscription and you have to email them to get them to refund your money. There is a class action lawsuit being started for all of their customers who have been overcharged. On top of that you are required to pay for their begginers box. It was over $200 and came with a sharp's container and a few syringes. Plus there is a $500 fee to cancel if it doesn't work for you. | |||
| 2024-07-12 | Don't sign up for this scam. They say you can refund the 100 dollars if you decide not to go through with the program. They informed me that they are not able to refund the money because it's stated in their "policy." Even though the nice lady I talked to in the zoom meeting as well as the video she showed me that I would be refunded. This treatment can help you but I recommend going somewhere else because these guys are shady. | ||
| Don't sign up for this scam. They say you can refund the 100 dollars if you decide not to go through with the program. They informed me that they are not able to refund the money because it's stated in their "policy." Even though the nice lady I talked to in the zoom meeting as well as the video she showed me that I would be refunded. This treatment can help you but I recommend going somewhere else because these guys are shady. | |||
| 2024-06-15 | Crashes upon open nearly every time. Very stressful way to start your journey! I will not stay with Mindbloom in the future if they can't get their app to work. | ||
| Crashes upon open nearly every time. Very stressful way to start your journey! I will not stay with Mindbloom in the future if they can't get their app to work. | |||
| 2023-12-11 | I'm in the 18-pack sessions now, and after almost 40 years of medications, psychiatrists, therapy and hospitalizations, this program is changing my life for the better. I am noticing changes to how I respond to outside stressors and personal anxiety. The entire staff is warm, highly knowledgeable about the treatment, and quick to respond to you. The integrations are extremely necessary, so take full advantage of that. I wish I had found this 30 years ago. Changing my life, session by sessino | ||
| I'm in the 18-pack sessions now, and after almost 40 years of medications, psychiatrists, therapy and hospitalizations, this program is changing my life for the better. I am noticing changes to how I respond to outside stressors and personal anxiety. The entire staff is warm, highly knowledgeable about the treatment, and quick to respond to you. The integrations are extremely necessary, so take full advantage of that. I wish I had found this 30 years ago. Changing my life, session by sessino | |||
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