Remote Help

Name: Remote Help
Rating: 3.7878788 (149 reviews)
Author: Microsoft Corporation

By: Microsoft Corporation

Get help from your organization.

Features & Capabilities

Remote Help is a Chrome extension designed to facilitate seamless technical support from your organization's IT team. With this app, your IT support personnel can remotely view and control your device to efficiently diagnose and resolve technical issues. This ensures quick and effective troubleshooting without the need for in-person assistance.

Note that to use Remote Help, your device must be enrolled with Microsoft Intune. For any questions about the app's usage or your organization's privacy policies, please contact your IT administrator directly—not Microsoft or your device manufacturer. This extension prioritizes security and compliance to help maintain your organization's IT integrity.

User Growth & Download Statistics

App Privacy & Security

By:

Microsoft Corporation

Downloads:

54,356 340

Rating:

3.79

(149) 1 new ratings

Version:

26.4.28-20260428.1-b0e499dd Last updated: 2026-06-10

Version code:

26042821

Creation date:

2022-09-29

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.GET_ACCOUNTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_SETTINGS High risk
android.permission.ACCESS_SURFACE_FLINGER Moderate risk
android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION Moderate risk
android.permission.READ_PRIVILEGED_PHONE_STATE Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk

Size:

71.62MB

Email:

ms*****@microsoft.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-20

Compare stats and ranking:

Ranking

# 279,620 ▼ 104

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Microsoft Corporation

Google Play Store

https://play.google.com/store/apps/details?id=com.microsoft.intune.remotehelp

Email:

ms*****@microsoft.com

Website:

https://docs.microsoft.com/en-us/intune/

User Reviews

Pros

Great way for an expert to connect and fix your computer problem
Easy to use

Cons

Not user friendly
Useless for some users
Lack of user tutorials and incomplete features

Recent reviews

Abused by a stalker who has been pedophile tricks, pretending to be our administration over a fake business account stalking us using Remote Help for years now and Microsoft has done nothing to stop this, Termux and other programs have been showing this pedophile and we have been collecting proof for five years now using netcat to show the ports they are refusing to disconnect from and I have fbi reports going back years, local police reports as well.