Features & Capabilities

Remote Help is a Chrome extension designed to facilitate seamless technical support from your organization's IT team. With this app, your IT support personnel can remotely view and control your device to efficiently diagnose and resolve technical issues. This ensures quick and effective troubleshooting without the need for in-person assistance.

Note that to use Remote Help, your device must be enrolled with Microsoft Intune. For any questions about the app's usage or your organization's privacy policies, please contact your IT administrator directly—not Microsoft or your device manufacturer. This extension prioritizes security and compliance to help maintain your organization's IT integrity.

User Growth & Download Statistics

By:
Microsoft Corporation
Downloads:
54,356 340
Rating:
3.79
(149)
1 new ratings
Version:
26.4.28-20260428.1-b0e499dd Last updated: 2026-06-10
Version code:
26042821
Creation date:
2022-09-29
Publisher country:
US US
Permissions:
  • android.permission.CAMERA Very high risk
  • android.permission.GET_ACCOUNTS Very high risk
  • android.permission.READ_PHONE_STATE Very high risk
  • android.permission.SYSTEM_ALERT_WINDOW High risk
  • android.permission.WRITE_SETTINGS High risk
  • android.permission.ACCESS_SURFACE_FLINGER Moderate risk
  • android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION Moderate risk
  • android.permission.READ_PRIVILEGED_PHONE_STATE Moderate risk
  • android.permission.ACCESS_WIFI_STATE Low risk
  • android.permission.FOREGROUND_SERVICE Low risk
  • See more
Size:
71.62MB
Email:
ms*****@microsoft.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-20
Compare stats and ranking:

Ranking

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
Microsoft Corporation
Google Play Store
https://play.google.com/store/apps/details?id=com.microsoft.intune.remotehelp
Email:
ms*****@microsoft.com
Website:
https://docs.microsoft.com/en-us/intune/

User Reviews

Pros
  • Great way for an expert to connect and fix your computer problem
  • Easy to use
Cons
  • Not user friendly
  • Useless for some users
  • Lack of user tutorials and incomplete features
Recent reviews
Abused by a stalker who has been pedophile tricks, pretending to be our administration over a fake business account stalking us using Remote Help for years now and Microsoft has done nothing to stop this, Termux and other programs have been showing this pedophile and we have been collecting proof for five years now using netcat to show the ports they are refusing to disconnect from and I have fbi reports going back years, local police reports as well.
by Be*****, 2024-10-30

Worst app No user friendly
by sa*****, 2024-09-13
View all user reviews ›

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