IBM MaaS360 Remote Support Android

IBM MaaS360 Remote Support

IBM MaaS360 Remote Support is a module for IBM MaaS360.
IBM MaaS360 Remote SupportIBM MaaS360 Remote SupportIBM MaaS360 Remote SupportIBM MaaS360 Remote SupportIBM MaaS360 Remote SupportIBM MaaS360 Remote Support

Features & Capabilities

IBM MaaS360 Remote Support is a powerful Chrome extension module for IBM MaaS360 that empowers IT help desks to remotely troubleshoot issues on user devices. With this add-on, IT professionals can remotely view any connected device, and for Samsung devices, enable full remote control — but only after explicit user permission, ensuring privacy and security. This module enhances the support experience by allowing quick and direct assistance, minimizing downtime and improving resolution times. Users must have IBM MaaS360 and an active account to use this extension.

Ideal for IT teams managing diverse device fleets, this extension makes remote support seamless and efficient, safeguarding both user control and operational integrity. It is an essential tool for organizations leveraging IBM MaaS360 for endpoint management.

User Growth & Download Statistics

App Privacy & Security Developer Tools
By:
IBM MaaS360
Downloads:
49,533 6
Rating:
3.80
(30)
Version:
9.30 Last updated: 2026-05-18
Version code:
9300028
Creation date:
2016-07-11
Publisher country:
US US
Permissions:
  • android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION Moderate risk
  • android.permission.FOREGROUND_SERVICE_SPECIAL_USE Moderate risk
  • android.permission.FOREGROUND_SERVICE Low risk
  • android.permission.INTERNET Low risk
  • android.permission.POST_NOTIFICATIONS Low risk
  • android.permission.WAKE_LOCK Low risk
  • com.samsung.android.knox.permission.KNOX_REMOTE_CONTROL Low risk
  • android.permission.ACCESS_NETWORK_STATE Safe
  • android.permission.sec.ENTERPRISE_DEVICE_ADMIN
  • android.permission.sec.MDM_REMOTE_CONTROL
    • See more
Size:
2.14MB
Email:
an*****@us.ibm.com
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-20
Compare stats and ranking:

Ranking

# 290,696 ▼ 754

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
IBM MaaS360
Google Play Store
https://play.google.com/store/apps/details?id=com.fiberlink.maas360.android.remoteControl
Email:
an*****@us.ibm.com
Website:
https://www.ibm.com/security/mobile/maas360

User Reviews

gud
by A *****, 2018-12-19
Does not show up in launcher or app drawer. Tried installing several times but no luck. What a shame
by A *****, 2016-09-30
View all user reviews ›

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