Reviews of Dynamics 365 Business Central

By: Microsoft Corporation App

List of user reviews and ratings for Dynamics 365 Business Central

Total ratings

3.15 (Rating count: 730)

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Review summary

The app shows strong mobile sales capabilities but is hampered by repeated login problems, crashes, and compatibility issues across devices and OS versions, along with a clunky UI and missing features like search. A minority of users still rate it highly, suggesting value when functioning properly.

Pros

Powerful mobile tool for quotes, pricing, product images, and account status.
Helps sales teams operate on the road by enabling remote quoting and fast data entry.
Some users rate it as excellent or very good, indicating perceived value when it works.

Cons

Frequent login/authentication problems and being kicked back to the login screen.
Crashes, freezes, and general instability; app often unresponsive.
Device/OS compatibility and update issues (not compatible on some devices/OS versions, crashes on Android 15, Wave 26 issues).
Poor UI/UX and missing essential features like search; clunky and not user-friendly.

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User Reviews

Recent rating average: 2.40

All time rating average: 3.15

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59% (44)

Date	Author	Comment
2026-09-04	Di*****	Go check out my Partner app, And down load it in my store, Microsoft Marketplace, Appsource.
Go check out my Partner app, And down load it in my store, Microsoft Marketplace, Appsource.
2026-08-29	US*****	Two of our customers just reported that with BC 17.5 they are not able to login with the APP anymore. Buffer and locally stored data was cleared, and they can login. But they need to do this everytime to get the APP working now. Unfortunately they un-installed it on one of their devices, and they can't intall it again on a Zebra Android v10 version, because Google says it is unsopprted version? How can we get the BC installed again? It is working/installed on other equeal Zebra devices.
Two of our customers just reported that with BC 17.5 they are not able to login with the APP anymore. Buffer and locally stored data was cleared, and they can login. But they need to do this everytime to get the APP working now. Unfortunately they un-installed it on one of their devices, and they can't intall it again on a Zebra Android v10 version, because Google says it is unsopprted version? How can we get the BC installed again? It is working/installed on other equeal Zebra devices.
2026-07-28	Is*****	I clicked the menu, but no response in the app. plus, i could not even use browser version of this.
I clicked the menu, but no response in the app. plus, i could not even use browser version of this.
2026-06-18	Ab*****	not opening the link
not opening the link
2026-05-19	Ma*****	cool
cool
2026-04-17	Gu*****	App is broken, doesn't even start.
App is broken, doesn't even start.
2026-04-12	Ad*****	It's really, really, really😆🥰😍
It's really, really, really😆🥰😍
2026-03-18	An*****	not responsive garbage
not responsive garbage
2026-03-10	Mn*****	there's bug that i cant see the item description, value, or ammount of the item when user want to input in sales quote
there's bug that i cant see the item description, value, or ammount of the item when user want to input in sales quote
2026-03-04	Ra*****	Using this app is like pulling teeth and the UI belongs on a 2011 smartphone
Using this app is like pulling teeth and the UI belongs on a 2011 smartphone