MHCare Support Worker

MH-Care Worker is the companion app for care and support workers at My Holistic Care. It puts your schedule, clients, tasks and team communication in one place — so you can spend less time on paperwork and more time delivering great care.

Whether you're providing home care, supported living or community support, MH-Care Worker keeps you organised throughout your day, from your first visit to your end-of-shift notes.

KEY FEATURES

• Your roster at a glance
See your upcoming shifts and jobs, view full visit details, and know exactly where to be and when.

• Easy clock-in and attendance
Check in and out of visits with location-aware attendance, so your hours are recorded accurately for every job.

• Tasks and care plans
Open each client's care plan, work through your assigned tasks, mark them complete, and capture notes as you go.

• Hands-free notes with voice
Dictate your task notes using speech-to-text — perfect for when your hands are full.

• Assessments
Access and complete client assessments directly from your device.

• Report incidents and issues
Quickly raise an incident or report an issue so nothing gets missed and your team can respond fast.

• Stay connected with secure messaging
Chat with your team and coordinators in real time, including group conversations, right inside the app.

• Notifications that keep you on track
Get push alerts for new jobs, task reminders, schedule changes and messages.

• Documents on hand
View the documents you need, wherever you are.

• Ratings and feedback
See feedback on completed jobs and keep improving the care you deliver.

• Your profile and settings
Manage your profile, control your notification preferences, and reset your password securely.

WHY CARE WORKERS LOVE IT

– Everything for your working day in one simple, easy-to-use app
– Less paperwork, fewer phone calls, more time for your clients
– Accurate records of your visits and hours
– Clear communication with your coordinators and team

MH-Care Worker is intended for registered care and support workers of My Holistic Care. You'll need login credentials provided by your organisation to use the app.

PERMISSIONS WE USE

• Location – to record location-aware attendance and verify your visit location
• Camera & Photos – to attach photos to tasks, reports and your profile
• Microphone – to dictate task notes using voice
• Notifications – to alert you about jobs, tasks, schedule changes and messages

We take your privacy and the privacy of the people you care for seriously. Data is handled in line with our privacy policy.

Need help? Contact your coordinator or our support team and we'll be happy to assist.