MSMAART

Important: For Authorized Bank Staff Only
This application is an internal enterprise tool exclusively for the employees of Maharashtra Gramin Bank. It is not intended for public banking customers. Access requires authorized employee credentials.

Overview
The MSMAART app streamlines the monitoring and recovery process for Non-Performing Assets (NPA) and Special Mention Accounts (SMA). It empowers field officers to access account details securely and update repayment information in real-time during borrower visits.

Key Features:
• Role-Based Access: Includes Head Office View for aggregate metrics, Regional Office View for specific jurisdictions, and Branch View for granular, account-level details.
• Portfolio Dashboard: View comprehensive lists of SMA and NPA accounts assigned to your specific branch or zone.
• Account Details: Access critical borrower data, including outstanding amounts, account classification, and contact history.
• Repayment Scheduling: Record borrower promise-to-pay dates and follow-up remarks directly into the system.
• Visit Verification: Generate proof-of-visit logs using geo-tagging and image capture to ensure audit compliance.
Permissions & Privacy: To ensure regulatory compliance and maintain an accurate audit trail of field visits, this app requires the following permissions:
• Location: Used strictly to verify the physical location of the agent at the borrower's address during a visit.
• Camera: Used to capture images as proof of visit (e.g., visit reports or location context) for internal records.
Security & Compliance:
• Non-Transactional: This app is strictly informational. It does not facilitate, process, or execute any financial transactions, fund transfers, or bill payments.
• Data Security: All data is transmitted over secure, encrypted channels in adherence to banking privacy standards.
For support or login issues, please contact the Maharashtra Gramin Bank IT Helpdesk.