Medikue

Medikue helps you book outpatient (OP) doctor visits at participating hospitals—and track your place in line from home.

Tired of crowded waiting rooms and no idea when you'll be called? Medikue gives you live queue updates so you can arrive just in time—not hours early.

WHAT YOU CAN DO

• Discover hospitals and doctors near you
• Search by specialty, experience, ratings, and distance
• Book OP appointments and reserve your visit slot
• View your live queue token and estimated wait time
• Get push notifications for queue progress, delays, and cancellations
• Pay consultation fees securely in the app
• Add family members (beneficiaries) and book visits for them
• View upcoming appointments and past visit history
• Download bills and track refund status after cancellations
• Get directions to the hospital
• Raise support tickets for booking, payment, or queue help
• Rate your visit after consultation

WHY MEDIKUE

Hospital OP queues are often unpredictable. Walk-ins and pre-booked patients share the same line, and wait times change throughout the day.

Medikue connects you to your hospital's live queue in real time. You always know your token number, how the line is moving, and when to head to the clinic—so you spend less time standing in the lobby.

Partner hospital staff manage the queue on their dashboard; you get transparency on your phone.

HOW IT WORKS

1. Sign in with your mobile number (OTP verification)
2. Set up your profile
3. Search for a hospital or doctor
4. Pick a session and book your slot
5. Pay the consultation fee online
6. Track your token until it's your turn
7. Visit the hospital for your consultation

NOTIFICATIONS

Stay informed without refreshing the app:
• Token and queue updates
• Session cancellations (hospital or surgery block)
• Emergency queue delays
• Booking and payment confirmations

FAMILY BOOKINGS

Add beneficiaries to your account—book OP visits for children, parents, or other family members from one profile.

PAYMENTS & RECEIPTS

Pay consultation fees through a secure checkout. View payment history, receipts, and refund status when bookings are cancelled per hospital policy.

SUPPORT

Need help with a booking, payment, or queue issue? Open a support ticket in the app and our team will assist you.

WHO IS MEDIKUE FOR?

Medikue is for patients visiting partner hospitals that use the Medikue queue system. Doctor and hospital availability depends on hospitals enrolled on the platform.

DISCLAIMER

Medikue is not a medical device and does not diagnose, treat, cure, or prevent any medical condition. Always consult a qualified healthcare professional for medical advice, diagnosis, or treatment.

Medikue is a healthcare services app for appointment booking and queue management. It does not provide online video consultations, emergency care, or pharmacy services.