AudioKey 2

Name: AudioKey 2
Rating: 3.1764705 (399 reviews)
Author: MED-EL

By: MED-EL App

AudioKey 2 is MED-EL’s mobile app for supported audio processors.

Features & Capabilities

AudioKey 2 is the official mobile app from MED-EL designed for users of supported audio processors including SONNET (EAS), SONNET 2 (EAS), and RONDO 3. It serves as a versatile remote control, enabling users to conveniently manage and personalize settings such as program names right from their mobile devices. Caregivers can also use the app to assist others, like children, in managing their audio processors.

Key features include the "Find My Processor" functionality to help locate misplaced or lost audio processors, access to usage statistics to monitor device activity, and quick links to MED-EL support materials for assistance. AudioKey 2 streamlines the user experience, enhancing control and support for MED-EL audiology device users.

User Growth & Download Statistics

App Accessibility

By:

MED-EL

Downloads:

59,243 60

Rating:

3.18

(399)

Version:

0 Last updated: 2026-04-21

Creation date:

2020-11-04

Publisher country:

Email:

ma*****@medel.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-15

Compare stats and ranking:

Ranking

# 272,411 ▼ 1,529

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

MED-EL

Google Play Store

https://play.google.com/store/apps/details?id=com.medel.audiokey2

Email:

ma*****@medel.com

Website:

http://www.medel.com

User Reviews

Users appreciate the convenience of controlling their hearing devices through the AudioKey 2 app, reducing reliance on physical remotes. However, many face persistent Bluetooth connectivity and pairing challenges, along with login difficulties. Compatibility problems with certain phone models affect audio streaming functionality. The app lacks some desired features like advanced noise control and background operation permissions, while users also complain about repetitive beeps and unstable session persistence. Overall, the app provides useful control but is hindered by technical and usability issues that affect user experience.

Pros

Helps users avoid carrying separate remote controls by enabling volume and program adjustments via phone.
Once paired, the app generally works well to control the hearing devices.
Useful for monitoring processor statistics and status.
Offers a demo mode that works without sign-in issues.
The app provides control and convenience improvements over traditional physical remotes.

Cons

Frequent connectivity and pairing problems with Bluetooth and hearing devices, requiring repeated attempts to connect.
Login and sign-in issues with users unable to access app features.
Lack of background location permission limits 'find my processor' functionality.
Compatibility issues with newer phone models (e.g., Samsung S20 Ultra 5G) leading to inability to use audio streaming features.
Missing features such as control over noise reduction and microphone settings, forcing reliance on audiologist.
Annoying beeps without option to disable when adjusting settings.
App occasionally forgets paired devices or asks users to sign in repeatedly.

Recent reviews

hello I'm from India it' s app working android

ra*****, 2026-04-02

I am editing this review to 4 stars instead of 1. I was contacted by AudioKey representatives. I upgraded to AudioKey 3 and learned to switch my processers through Listening Settings. The problem was mostly my fault. but it is a bit confusing that you must go to Listening Settings and Refresh User Data to switch processers. I wish you could simply hold the icon. This could give you the option to switch processers.