Masar Workshop Management

Masar is a cloud-powered, all-in-one automotive workshop management system designed to simplify the entire customer journey—from vehicle check-in to inspection, approval, work order execution, and payment. Masar is built for modern workshops aiming to improve efficiency, boost revenue, and enhance customer experience through a fully digital workflow.

Key Features

Customer Reception & Vehicle Check-in

Quick mobile verification for registering customers

Scan VIN or license plate to auto-fill vehicle details

View complete service and inspection history

Generate digital service tickets and send SMS notifications

Digital Vehicle Inspection

50+ point inspection checklist

Capture photos and videos of issues

Categorize findings by importance: Critical – Recommended – Optional

Auto-generate proposals including parts and labor costs

Smart Proposal & Approval

Send proposals via SMS, email, or private link

Customers approve repairs electronically with signature and OTP

Automatic recalculation of total cost

Visual documentation builds customer trust

Work Order Management

Convert approved services into structured work orders

Assign technicians and service bays automatically

Real-time tracking of each task

Add photos and notes during execution

Invoicing & Payment Processing

Auto-generate invoices with detailed breakdown

Accept online payments: MADA, Apple Pay, Google Pay

Support in-person payments at the workshop

Workshop Management Dashboard

Live overview of workshop operations

Monitor tasks, work orders, and employee utilization

Revenue reports and analytics