Mais Contato - CRM

Mais Contato is the official WhatsApp-based customer service app for teams that make a living communicating with clients. Take your customer service center with you: track conversations, respond in real time, and monitor your team's numbers without needing a computer.

🗨️ COMPLETE SERVICE
• Real-time conversations, synchronized with the web version
• Sending text, audio, images, videos, and documents
• Reply to specific messages and react with emojis
• Integrated audio and video player, without leaving the app
• Complete history of completed conversations, with search and filters
• Start new conversations by searching existing clients or by phone

📊 REAL-TIME DASHBOARD
• Operational status: pending, in progress, and completed
• Conversion funnel and performance by team and agent
• Tabulations, SLA, AI usage, and customer satisfaction (NPS)
• Filters by period, team, and agent

🔔 NEVER MISS A MESSAGE
• Push notifications even with the app closed
• Customizable sound and visual alerts
• Notification of conversations awaiting response

🔐 SECURE AND RELIABLE
• Secure login with automatic session renewal
• Data synchronized with the same platform used in Computer

Ideal for sales, support, and customer service teams that already use Mais Contato to centralize customer service via WhatsApp — now also on mobile.

Download now and take your customer service team wherever you are.