Atende Aí Chat

Atende Aí Chat is a customer service platform developed for companies that want to organize conversations, teams, and processes in one place.

With the application, your team can track customer service interactions, respond to clients, and keep operations organized even when away from their computers.

Key features:

• Centralized customer service interactions on a single platform
• Conversations with clients via WhatsApp and other integrated channels
• Organization by queues, departments, and responsible parties
• Tracking the status of each interaction
• Identification of the responsible agent
• Transfer of conversations between users and departments
• Use of labels to organize contacts and interactions
• Sending and receiving messages and files
• Conversation history
• Notifications of new interactions
• Integration with automations and artificial intelligence agents

Atende Aí Chat helps companies offer faster, more organized, and efficient customer service, facilitating collaboration among team members.

Access to the application is exclusive to companies and users previously registered on the Atende Aí platform.