Date	Author	Comment
2024-12-17	An*****	Kudos to the support team! After initially not being able to access my account after the update from MagellanRx to PrescriptionHub, I reached out to support with my issue. They investigated the issue, identified the cause, and deployed a fix. I am now able to access my account and manage my prescriptions again! Thank you!
Kudos to the support team! After initially not being able to access my account after the update from MagellanRx to PrescriptionHub, I reached out to support with my issue. They investigated the issue, identified the cause, and deployed a fix. I am now able to access my account and manage my prescriptions again! Thank you!
2024-10-08	Ja*****	With the new design this app makes for a more modern experience. I like the fact I can see family members and see the status of my prescriptions.
With the new design this app makes for a more modern experience. I like the fact I can see family members and see the status of my prescriptions.
2024-08-19	Le*****	App is useless and pointless. Usually can't load information and never has current medication for home order via mail delivery. Get someone to develop a proper app to use the way patient would actually need it to function.
App is useless and pointless. Usually can't load information and never has current medication for home order via mail delivery. Get someone to develop a proper app to use the way patient would actually need it to function.
2024-04-06	Ma*****	The app can never load my data. I get an error. I always have to go to my laptops to complete my task.
The app can never load my data. I get an error. I always have to go to my laptops to complete my task.
2024-03-25	Mo*****	App is useless. Try to sign in and it says above email "There was a problem loading data. Please try again". Unistalled and reinstalled, same thing.
App is useless. Try to sign in and it says above email "There was a problem loading data. Please try again". Unistalled and reinstalled, same thing.
2023-12-27	Di*****	Horrible doesn't allow you to make a payment. Hardest pharmacy to make a payment. This app is pointless to have.
Horrible doesn't allow you to make a payment. Hardest pharmacy to make a payment. This app is pointless to have.
2023-12-04	Do*****	I can never log in..just scrolls and says try again! I've actually never been able to log into this app! Do not recommend! I have to call to check on prescriptions..
I can never log in..just scrolls and says try again! I've actually never been able to log into this app! Do not recommend! I have to call to check on prescriptions..
2023-11-22	Li*****	Log in never worked properly and app never loads. Had to go to laptop and log in to get anything done.
Log in never worked properly and app never loads. Had to go to laptop and log in to get anything done.
2023-11-05	As*****	The app has always taken forever to load or I would have to reopen it a few times to get it to get it to load. Lately, it just hasn't worked at all. All I get now is "something went wrong!" every time. It's unusable.
The app has always taken forever to load or I would have to reopen it a few times to get it to get it to load. Lately, it just hasn't worked at all. All I get now is "something went wrong!" every time. It's unusable.
2023-10-02	An*****	Rarely loads, purely by luck. "Something went wrong, try again". Useless.
Rarely loads, purely by luck. "Something went wrong, try again". Useless.

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