政府長者公寓APP

[Macau Government Senior Citizens' Apartment App] – A one-stop smart living service platform designed specifically for seniors.

This app provides functions such as venue booking, recreational activities, volunteer services, work order reporting, bill payment, and agreement management, allowing seniors to easily enjoy convenient and considerate apartment living.

I. Main Functions

1. Venue Booking: View the venue list, book and pay online; supports QR code verification for entry, rescheduling/postponing bookings, and viewing booking records.

2. Social Work Activities: Browse available activities, register, pay, and cancel registrations online; post-activity evaluation is available.

3. Outing Reporting: Add outing/return reports and record historical outing information.

4. Work Order Reporting: Submit a work order with one click and check the processing progress instantly.

5. Message Center: Receive various business notifications: successful activity registration, successful venue booking, work order processing progress, etc., ensuring you don't miss important messages.

6. My Agreement: View agreement signing history and details (start and end dates, fees, check-in information, agreement documents).

7. My Bills: View pending/completed bills (usage fees, security deposit, activity fees, venue fees, etc.), online payment supported.

8. My Feedback: Submit feedback (anonymous) and images, and check follow-up status instantly.

9. Language Switching: Supports switching between Traditional Chinese and Portuguese.

10. Font Size: Adjustable font size for easier reading by seniors.

II. Application Features

1. Age-Friendly Design: Large font, simple interface, voice prompts (optional), easy to use.

2. Security and Compliance: Personal information is encrypted and stored, complying with Macau's Personal Data Protection Law and Google Play's Privacy Policy.

3. Real-Time Synchronization: All application, approval, and payment statuses are updated instantly, ensuring transparent progress.

III. Contact Us

If you encounter any problems during use, please contact us:

Email: dit@ias.gov.mo
Download the Macau Government Senior Apartment APP and start a smart, convenient, and safe apartment life!