Reviews of Lowe's

By: Lowe's Companies, Inc.

List of user reviews and ratings for Lowe's

Total ratings

4.68 (Rating count: 327,370)

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Review summary

The Lowe's Android app earns praise for easy online ordering, convenient curbside pickup, friendly staff, competitive pricing, and generally user-friendly item finding. However, recurring complaints focus on app performance and login friction, weak search features, inventory stockouts, checkout/payment hurdles (gift cards with PayPal, digital wallets, rewards redemption), and occasional device compatibility issues.

Pros

Easy online ordering / simple to use online shopping.
Curbside pickup is very convenient.
Friendly, fast, and helpful staff; excellent service.
Competitive pricing / good value.
Easy to find items and generally user-friendly experience.

Cons

App performance issues including loading problems and frequent login/verification steps.
Weak search functionality: missing search button and search improvements needed.
Inventory/stock accuracy problems: items frequently out of stock or not inventoried.
Checkout/payment friction: restrictions on gift card/PayPal, digital wallet denials, and difficult rewards redemption.
Device compatibility issues on some Android devices (e.g., Motorola Razr).

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User Reviews

Recent rating average: 3.00

All time rating average: 4.68

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1% (205)

Date	Author	Comment
2026-07-01	Ti*****	Val is absolutely horrible and wasted my time. Would have been a lot easier if she even knew a thing about the app.
Val is absolutely horrible and wasted my time. Would have been a lot easier if she even knew a thing about the app.
2026-07-01	Jn*****	great
great
2026-06-30	jl*****	convenient
convenient