Reviews of Lowe's

By: Lowe's Companies, Inc. App

List of user reviews and ratings for Lowe's

Total ratings

4.67 (Rating count: 340,783)

Receive review notifications

Get notified when new reviews are posted so you can respond quickly.

See reviews on Google Play Store

View and respond to reviews directly on the store page.

Visit

Review summary

The Lowe's Android app earns praise for easy online ordering, convenient curbside pickup, friendly staff, competitive pricing, and generally user-friendly item finding. However, recurring complaints focus on app performance and login friction, weak search features, inventory stockouts, checkout/payment hurdles (gift cards with PayPal, digital wallets, rewards redemption), and occasional device compatibility issues.

Pros

Easy online ordering / simple to use online shopping.
Curbside pickup is very convenient.
Friendly, fast, and helpful staff; excellent service.
Competitive pricing / good value.
Easy to find items and generally user-friendly experience.

Cons

App performance issues including loading problems and frequent login/verification steps.
Weak search functionality: missing search button and search improvements needed.
Inventory/stock accuracy problems: items frequently out of stock or not inventoried.
Checkout/payment friction: restrictions on gift card/PayPal, digital wallet denials, and difficult rewards redemption.
Device compatibility issues on some Android devices (e.g., Motorola Razr).

Upgrade to see all 903 reviews

User Reviews

Recent rating average: 3.30

All time rating average: 4.67

Upgrade to see all 903 reviews

30% (274)

Date	Author	Comment
2026-09-07	St*****	great deals easy to work with
great deals easy to work with
2026-09-07	Ro*****	exelente servicio siempre!
exelente servicio siempre!
2026-09-06	Ki*****	great store. I love Lowe's ❤️
great store. I love Lowe's ❤️
2026-09-06	Ra*****	Don't like that , you force apps on me
Don't like that , you force apps on me
2026-09-06	Jo*****	good and reliable, good for price reference and items location before head to the store.
good and reliable, good for price reference and items location before head to the store.
2026-09-06	A *****	This app is terrible. Sign in and shop, go through checkout, logged out. Repeat the process and nothing.
This app is terrible. Sign in and shop, go through checkout, logged out. Repeat the process and nothing.
2026-09-06	Ch*****	app is horrible keeps making me sign in over and over and I jave an account and have logged in multiple times and will not place order would not recommend at all
app is horrible keeps making me sign in over and over and I jave an account and have logged in multiple times and will not place order would not recommend at all
2026-09-06	Re*****	Great deal. Easy to find what I wanted.
Great deal. Easy to find what I wanted.
2026-09-06	Ap*****	Your website worked flawlessly today. The other day I couldn't get it to work. Could have been my phone, however. Looking forward to receiving my orders!! ⭐️⭐️⭐️⭐️⭐️
Your website worked flawlessly today. The other day I couldn't get it to work. Could have been my phone, however. Looking forward to receiving my orders!! ⭐️⭐️⭐️⭐️⭐️
2026-09-06	DE*****	don't work
don't work