Reviews of LOOP - Discover, Pay, Grow

By: NCBA Bank Kenya PLC

List of user reviews and ratings for LOOP - Discover, Pay, Grow

Total ratings

3.11 (Rating count: 6,008)

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Review summary

Overall, users praise LOOP as an easy-to-use, reliable bank app with broad financial products and competitive charges. The app is frequently described as convenient for daily transactions, with quick customer support and a strong reputation. Some users note isolated issues, such as login problems on certain devices after a November update and occasional network-related delays or access limitations.

Pros

Easy to use interface
Reliable and accessible anywhere, anytime
Quick and responsive customer support
Broad range of financial products with competitive costs (low loan rates and low transfer charges)
Overall high satisfaction and willingness to recommend

Cons

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