Reviews of LOOP - Discover, Pay, Grow

By: NCBA Bank Kenya PLC App

List of user reviews and ratings for LOOP - Discover, Pay, Grow

Total ratings

3.11 (Rating count: 6,074)

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Review summary

Overall, users praise LOOP as an easy-to-use, reliable bank app with broad financial products and competitive charges. The app is frequently described as convenient for daily transactions, with quick customer support and a strong reputation. Some users note isolated issues, such as login problems on certain devices after a November update and occasional network-related delays or access limitations.

Pros

Easy to use interface
Reliable and accessible anywhere, anytime
Quick and responsive customer support
Broad range of financial products with competitive costs (low loan rates and low transfer charges)
Overall high satisfaction and willingness to recommend

Cons

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User Reviews

Recent rating average: 4.20

All time rating average: 3.11

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17% (64)

Date	Author	Comment
2026-06-30	Pe*****	super sharp
super sharp
2026-06-29	pi*****	well organized
well organized
2026-06-28	Ki*****	very useless app l repaid my loan but still denied to borrow back. l don't recommend this app 😔
very useless app l repaid my loan but still denied to borrow back. l don't recommend this app 😔
2026-06-28	Sh*****	The app is easy to use and very convenient.
The app is easy to use and very convenient.
2026-06-27	gi*****	The best App ever..kudos
The best App ever..kudos
2026-06-27	Gi*****	Cool app
Cool app
2026-06-27	Da*****	Good with a very easy user interface
Good with a very easy user interface
2026-06-24	PA*****	Perfect.Since I started using Loop everything has been made great,easy and enjoying benefits for using Loop.Affordable loans,overdraft, saving, investments;eeish it's super cool, awesome.Am rocking with the best.
Perfect.Since I started using Loop everything has been made great,easy and enjoying benefits for using Loop.Affordable loans,overdraft, saving, investments;eeish it's super cool, awesome.Am rocking with the best.
2026-06-24	fr*****	good app
good app
2026-06-23	sh*****	What is this ?? they show bundle offer and there is no link or even mentioned on Discover ,,,am talking about S26 , stop showing false info if you are not running any offers
What is this ?? they show bundle offer and there is no link or even mentioned on Discover ,,,am talking about S26 , stop showing false info if you are not running any offers