LOOP - Discover, Pay, Grow

Name: LOOP - Discover, Pay, Grow
Rating: 3.1086957 (5965 reviews)
Author: NCBA Bank Kenya PLC

By: NCBA Bank Kenya PLC

Control your finances. Save smarter. Get loans. Your money, your rules with LOOP

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Features & Capabilities

LOOP puts your money under your control with a modern digital wallet built for everyday life. Open an account instantly, set and track custom savings, send and receive payments (including Mpesa), and use secure virtual or physical debit cards for safe online and in-store spending. LOOP’s personalised financial insights help you budget smarter and reach goals faster.

When you need extra flexibility, LOOP offers convenient loan options and LOOP FLEX buy-now-pay-later plans to spread payments comfortably. Enjoy exclusive partner discounts, clear spending analytics, and industry-grade security — all in one app. Download LOOP to simplify finances, protect your money, and grow your financial future.

User Growth & Download Statistics

App Payments Privacy & Security

By:

NCBA Bank Kenya PLC

Downloads:

3,130,593 2.89K

Rating:

3.11

(5,965) 13 new ratings

Version:

1.0.11 Last updated: 2026-02-27

Version code:

278

Creation date:

2023-01-23

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_PHONE_NUMBERS Very high risk
READ_PHONE_NUMBERS High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_SETTINGS High risk
android.permission.ACCESS_LOCATION_EXTRA_COMMANDS Moderate risk
android.permission.DISABLE_KEYGUARD Moderate risk

Size:

81.83MB

Email:

su*****@loop.co.ke

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 33,031 ▼ 40

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

NCBA Bank Kenya PLC

Google Play Store

https://play.google.com/store/apps/details?id=com.loopdfs.consumer

Email:

su*****@loop.co.ke

Website:

https://www.loop.co.ke

User Reviews

Overall, users praise LOOP as an easy-to-use, reliable bank app with broad financial products and competitive charges. The app is frequently described as convenient for daily transactions, with quick customer support and a strong reputation. Some users note isolated issues, such as login problems on certain devices after a November update and occasional network-related delays or access limitations.

Pros

Easy to use interface
Reliable and accessible anywhere, anytime
Quick and responsive customer support
Broad range of financial products with competitive costs (low loan rates and low transfer charges)
Overall high satisfaction and willingness to recommend

Cons

Recent reviews

I have been using loop for almost three years now and I must say, your transaction costs are recommendable, your app is easy to use? Your customer support responds and acts quickly especially when you sent money to the wrong person and you need a reversal. Am planning to start using loop specifically for my savings 🌹🌹

Ly*****, 2026-05-19

generally good but it hangs sometimes. It's better if you added in app chat assistant. Slow to activate accounts

re*****, 2026-05-18

Was an early user when loop launched, but after the UI/UX changes, I just couldn't use it anymore, who recommended orange to be the primary color? It's too loud. Ooh, and old guy when launching the app, smh! The app feels like Jumia, very cluttered with nonsense you don't need.