GoToAssist Seeit

Name: GoToAssist Seeit
Rating: 4.257143 (85 reviews)
Author: GoTo Group, Inc.

By: GoTo Group, Inc. App

GoToAssist Seeit lets you share what you see on your camera with an agent.

Overview

Google Play Store

Downloads

46,956 ▲ 1

Data as of 2026-07-23

Rating:

4.26

(85)

Version:

7.1.0

Last updated: 2018-04-10

Ranking

#301,680 ▼ 1,159

Overall

Features & Capabilities

GoToAssist Seeit is a Chrome extension that enables users to share what they see on their camera directly with a support agent for immediate assistance. Joining a session is simple and web-based, requiring no complex setup — just accept an invitation at https://seeit.gotoassist.com/. Users can share their camera and microphone feeds over Wi-Fi, allowing agents to visually diagnose and resolve issues in real time. Privacy controls enable you to mute audio or disable the camera at any point, and you can instantly end the session when your problem is solved.

Perfect for IT support scenarios, GoToAssist Seeit enhances troubleshooting by bridging real-world visuals with expert guidance, streamlining the support process and reducing resolution time.

User Growth & Download Statistics

App Communication

By:

Downloads:

Rating:

Version:

7.1.0 Last updated: 2018-04-10

Creation date:

2017-07-17

Publisher country:

Email:

go*****@logmein.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-23

Compare stats and ranking:

Ranking

# 301,680 ▼ 1,159

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

GoTo Group, Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.logmein.seeit.customer

Email:

go*****@logmein.com

Website:

https://get.gotoassist.com/seeit

User Reviews

Users appreciate GoToAssist Seeit for its remote assistance capabilities, aiding in quick problem diagnosis and repair approvals, particularly for wheelchair and HVAC maintenance. Its intuitive interface enhances hands-on support remotely, saving significant time and travel. However, recurring issues include app crashes during connection attempts, problems with Bluetooth connectivity, and incompatibility with newer Android devices and software, highlighting a need for updates to improve stability and broader device support.

Pros

Highly useful for remote assistance, especially in technical repairs like wheelchair and HVAC servicing.
User-friendly and effective interface for sharing real-time visuals and annotations.
Saves significant time and travel by enabling remote diagnosis and repair approvals.
Positive experiences reported by users aiding family members with special needs and mechanical issues.
Reliable teamwork tool when used in conjunction with service agents or technicians.

Cons

Compatibility issues with newer Android phone models and software versions.
App crashes when attempting to connect with the master technician.
Bluetooth connectivity problems, such as interference when launching the app and troubles switching to speakerphone.