LOCKLY®

Name: LOCKLY®
Rating: 2.94 (1031 reviews)
Author: PIN Genie Inc.

By: PIN Genie Inc. App

Legacy Support for Classic Lockly Devices

Overview

Google Play Store

Downloads

306,428 ▲ 705

Data as of 2026-08-23

Rating:

2.94 ▲ 0.07

(1,031)

Version:

3.3.0

Last updated: 2026-08-04

Ranking

#128,038 ▼ 258

Overall

Features & Capabilities

The LOCKLY® SECURE Smart Lock App offers a seamless, keyless home security experience by allowing you to lock, unlock, and monitor your smart locks directly from your smartphone. Compatible with all LOCKLY® SECURE Smart Lock models, this secure app works via Bluetooth within range, eliminating worries about lost or stolen keys.

Key features include managing up to eight unique guest codes with customizable expiration dates, enabling temporary access from anywhere, and sharing access codes easily through email, WhatsApp, or text. The app also allows you to configure built-in alarms to detect disturbances or forced entry attempts, view your lock’s entry history, and monitor battery status with low battery notifications. Manage multiple homes with one app, ensuring comprehensive control over your smart lock security system. Whether for family, friends, renters, or visitors, LOCKLY® ensures convenient and safe keyless entry.

User Growth & Download Statistics

App Home Automation Privacy & Security

By:

Downloads:

Rating:

Version:

3.3.0 Last updated: 2026-08-04

Version code:

330

Creation date:

2018-09-21

Publisher country:

Permissions:

android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.QUERY_ALL_PACKAGES High risk
android.permission.BLUETOOTH_CONNECT Moderate risk
android.permission.BLUETOOTH_SCAN Moderate risk
android.permission.GET_TASKS Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk

Size:

81.99MB

Email:

de*****@pin-genie.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-08-23

Compare stats and ranking:

Ranking

# 128,038 ▼ 258

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

PIN Genie Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.lockly.smartlock

Email:

de*****@pin-genie.com

Website:

http://www.lockly.com

User Reviews

Users praise Lockly for solid hardware, easy setup, strong security and responsive support. Repeated issues focus on the Android app—unstable connectivity and missed real-time alerts—along with flaky fingerprint authentication, battery-draining firmware updates, unpredictable auto-lock behavior, and various UI/compatibility drawbacks (signup UI, sunlight readability, smartwatch support, and admin limits).

Pros

Easy to install and set up
Reliable performance when the device/app works
Strong customer support and warranty replacement options
Comprehensive security features with per-user codes and auto-lock
Fingerprint scanner is convenient when it works

Cons

Android app connectivity and real-time notifications are unreliable
Fingerprint scanner reliability is inconsistent/broken across updates
Firmware/app updates cause battery drain or long downtimes
Auto-lock behaves unpredictably and can raise security concerns
UI/UX and compatibility issues (signup placement, sunlight readability, lack of smartwatch support, and admin management limits)

Recent reviews

you pay almost 400 bucks to keep your house secure and pay for a warranty. but that means nothing because it doesn't cover damaged, lost, and/or stolen devices. I didn't need a new device. all I called about was my hub being stolen. IDK what someone thought they were taking but it's the unit needed in order to use the camera and intercom. and to update the firmware. does lockly care? of course not. they want you to pay more despite the warranty. I'm going back to Kwikset. screw lockly.

Ch*****, 2026-08-19

the device and app are good but the customer service is horrible and please don't have any damage, theft or loss of any kind of attachments to your device because despite a warranty and paying nearly $400.00 for the device, it's not covered. They expect you to dish out more money for any replacement. The company is bogus. I'm going back to Kwikset. Lockly will keep good paying customers in debt and not care.