LinkMiles Operations

The LinkMiles Operations App is your centralized toolkit for handling every aspect of our delivery network—from onboarding new riders to keeping rental vehicles in top shape. Built exclusively for pre‑approved LinkMiles team members, this app ensures you have real‑time visibility and control over critical operational workflows, wherever you are.

🔑 Key Features
• Secure Employee Login
• Pre‑approved users sign in via mobile number & OTP
• Role‑based access controls protect sensitive data

• Rider Onboarding & KYC
• Collect rider profiles and government ID scans in seconds
• View verification status, approve or reject applications
• Store KYC timestamps and audit logs for compliance

• Rental Vehicle Management
• Assign e‑bikes and scooters to riders with a tap
• Track rental start/end times and odometer readings
• Record maintenance events—dates, costs, and service details
• Automated alerts for upcoming maintenance or overdue returns

• Real‑Time Activity Logs
• Monitor who accessed which screen and when
• Track all actions (e.g., KYC approvals, assignments) for audits
• Exportable logs for HR, Finance, and Compliance teams

• In‑App Notifications & Alerts
• Push notifications for pending KYC reviews or maintenance tasks
• System updates, policy changes, and critical alerts delivered instantly

• Analytics & Reporting
• View dashboards of onboarding throughput, maintenance cycles, and vehicle utilization
• Export PDF or CSV reports for stakeholder meetings
• Identify bottlenecks and optimize workflows with live data

🔒 Privacy & Security
All data is encrypted in transit (TLS) and at rest. Access is restricted by role, and every transaction is logged for full auditability. LinkMiles adheres to industry‑leading security and compliance standards.

🤝 Why Use LinkMiles Operations App?
• Efficiency – Automate manual tasks and reduce onboarding time by up to 80%.
• Transparency – Every action is tracked, so teams stay aligned and accountable.
• Reliability – Get real‑time updates and never miss a maintenance deadline.

📞 Need Assistance?
For help or feedback, contact our support teams:

IT Security: it-security@linkmiles.com

HR & Compliance: hr-compliance@linkmiles.com

Download the LinkMiles Operations App to simplify your workflows, ensure compliance, and keep our riders and vehicles moving smoothly.

LinkMiles – Driving operational excellence, one assignment at a time.