Reviews of Uptodate Lexidrug

By: Wolters Kluwer Health UpToDate App

List of user reviews and ratings for Uptodate Lexidrug

Total ratings

3.77 (Rating count: 3,920)

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Review summary

User feedback highlights strong usability and reliable Rx/dose content, with several reviews calling it a must-have daily reference. However, recurring problems undermine reliability: automatic update prompts, login failures after updates, and persistent download/database issues. Cost is a major concern, with reports of expensive renewals. Customer service quality appears mixed. Overall, the app is valued for usability and content, but reliability and cost-related frustrations dominate the user sentiment.

Pros

User-friendly, seamless interface for Rx lookup and dosing accuracy.
Reliable medical content and an essential resource for reference.
Described by users as a daily companion and must-have app.

Cons

Frequent update prompts that force updates even when no new version is available.
Login/authentication problems, including repeated password issues and inability to log in after updates.
Download and database issues, such as interactions dictionary not downloading and databases failing to download or re-downloads being required.
High subscription cost and renewal frustration (e.g., expensive yearly fees).
Mixed or poor customer service experiences, with some reports of unhelpful support despite others noting responsiveness.

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User Reviews

Recent rating average: 4.20

All time rating average: 3.77

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40% (40)

Date	Author	Comment
2026-07-05	Al*****	🛌
🛌
2026-06-07	Ko*****	Yes together will grow and God is great
Yes together will grow and God is great
2026-05-31	St*****	I appreciate and hope to link it up to friends
I appreciate and hope to link it up to friends
2026-05-27	Lo*****	Cloning is identity theft duplicating accounts, bank fraud, credit card fraud, and duplicating debits is illegal also in the United States 🇺🇸 .
Cloning is identity theft duplicating accounts, bank fraud, credit card fraud, and duplicating debits is illegal also in the United States 🇺🇸 .
2026-05-26	*****	I can't even login with either my personal account and my institution account, I've tried any account and it doesn't work at all, why'd you make it so hard to just sign in?
I can't even login with either my personal account and my institution account, I've tried any account and it doesn't work at all, why'd you make it so hard to just sign in?
2026-04-29	La*****	Use it often and love this
Use it often and love this
2026-04-17	An*****	very every good.
very every good.
2026-03-17	Jh*****	reliable
reliable
2026-03-11	Ch*****	Update on 3/10/2026: Customer Service is working hard to resolve my app issues. While the app is only partially functional, the time and effort by the company representative to help me resolve justifies a 5 star review.
Update on 3/10/2026: Customer Service is working hard to resolve my app issues. While the app is only partially functional, the time and effort by the company representative to help me resolve justifies a 5 star review.
2026-02-22	Ro*****	no experience
no experience