DialQ: Telecaller App

DialQ is a professional telecalling and lead management app built for BPO teams, DSA (Direct Selling Agent) businesses and tele-sales teams. It helps telecallers work through their assigned numbers faster, record every call outcome in seconds, and stay on top of every callback.

Note: DialQ is for employees of organizations that use the platform. Your account is created by your Organization Admin, so there is no public sign-up.

CALL FASTER WITH THE SMART DIALER
• See your assigned number queue and a "Next Caller" card the moment you punch in
• Tap Start Calling and DialQ opens your phone's dialer with the number ready
• When the call ends, the app brings you straight back to log the result
• Auto-next countdown with a configurable delay (3, 5, 10 or 15 seconds)
• Pause the dialer anytime with Do Not Disturb, without punching out
• Search your queue by name or phone number

LOG EVERY CALL IN SECONDS
• Post-call sheet opens automatically after each call
• Choose an outcome: Interested, Not Interested, Call Back, No Answer, Busy, Wrong Number or Switch Off
• Add quick notes your team admin can see
• Call duration is captured automatically
• View the full call history for any lead

NEVER MISS A FOLLOW-UP
• Schedule callbacks with a date and time
• Pending, Overdue and Completed tabs keep everything organized
• Snooze a follow-up by 30 minutes, 1 hour or until tomorrow
• Reminder notifications alert you when a callback is due

TRACK YOUR PERFORMANCE
• Personal dashboard for Today, This Week, This Month or a custom range
• See calls made, leads active and your conversion funnel: calls, answered, interested, follow-ups and closed
• Daily call target progress bar
• Punch In / Punch Out to track your working sessions

STAY CONNECTED WITH YOUR TEAM
• Receive announcements and new number assignment alerts from your admin
• In-app call scripts to help you during conversations
• Team messaging and announcements

BUILT WITH PRIVACY IN MIND
• DialQ does not record call audio
• It does not access your personal contacts or SMS
• It does not track your location
• It has no advertising or tracking SDKs
• Your data is visible only within your own organization

PERMISSIONS EXPLAINED
• Phone (CALL_PHONE): to place calls to your assigned leads
• Phone state (READ_PHONE_STATE): to detect when a call ends and show the outcome sheet
• Call log (READ_CALL_LOG): to read only the duration of the call you just made
• Notifications: for follow-up reminders and new lead alerts

Calls are placed through your regular mobile carrier. DialQ does not use VoIP.

Need help or have privacy questions? Contact sanjeet.jha@aerixenergy.com

Developed by Aerix Energy.