Reviews of Capital Mobile+

By: Capital Small Finance Bank Limited App

List of user reviews and ratings for Capital Mobile+

Total ratings

5.00 (Rating count: 1,898)

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Review summary

Users praise Capital Mobile+ for its simple, user-friendly interface and basic banking capabilities like transfers, UPI, and bill payments. However, a large number of reviews repeatedly cite reliability problems: the app often prompts for updates even when no updates are available, fails to open or crashes with unexpected errors, and login/verification (OTP) issues disrupt access. Compatibility concerns on Android 11+ and on specific devices are also common. Overall, the app offers essential features when it runs smoothly, but ongoing stability and update-loop problems hurt the experience.

Pros

Simple, user-friendly interface
Easy to add beneficiaries and perform transfers
Supports UPI payments and bill payments

Cons

Frequent update prompts with no updates available
Recurrent login/authentication failures (OTP issues)
App crashes or cannot open with 'unexpected error' messages
Limited banking features; cannot open/close FDs or RD
Android version/device compatibility problems (Android 11+, certain devices)

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User Reviews

Recent rating average: 2.10

All time rating average: 5.00

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62% (13)

Date	Author	Comment
2024-12-13	Ar*****	I have some issues with app. When I'm trying to open the app it shows turnoff VPN. But my VPN is disabled. I don't know what to do. My money is stuck and I'm unable to transfer my funds.
I have some issues with app. When I'm trying to open the app it shows turnoff VPN. But my VPN is disabled. I don't know what to do. My money is stuck and I'm unable to transfer my funds.
2024-04-06	Jo*****	Its Good App, I think one more option is require for Online close FD/RD etc. If possible to please update the same immediately.
Its Good App, I think one more option is require for Online close FD/RD etc. If possible to please update the same immediately.
2024-03-15	Ja*****	Unable to open app. Every time i try it asks to update. My app and the phone android software is up to date. Samsung S21 fe android 14 one ui 6
Unable to open app. Every time i try it asks to update. My app and the phone android software is up to date. Samsung S21 fe android 14 one ui 6
2024-01-12	Ro*****	What's going on with this app, I tried to open it but it has been showing some errors since some days , even I updated the app.
What's going on with this app, I tried to open it but it has been showing some errors since some days , even I updated the app.
2023-09-07	Aj*****	Very gd app bt from last 3/4 days creating problems to open. Massage shows as screen recorder is enabled. Pls solve it.
Very gd app bt from last 3/4 days creating problems to open. Massage shows as screen recorder is enabled. Pls solve it.
2022-02-05	Gu*****	Worse app. I m not able to open the app. It shows to be updated everytime when I open the app.in play Store it shows open.it is unuseful app.😡
Worse app. I m not able to open the app. It shows to be updated everytime when I open the app.in play Store it shows open.it is unuseful app.😡
2022-02-02	Gu*****	I am not able to log in to the app since it ask for app to be updated and when I click on the link it takes me to play store which shows me button to open.
I am not able to log in to the app since it ask for app to be updated and when I click on the link it takes me to play store which shows me button to open.
2021-12-23	Ma*****	Every time when I try to login, it asks for updates, when I go for it no updates are available. The worst app I have ever seen.
Every time when I try to login, it asks for updates, when I go for it no updates are available. The worst app I have ever seen.
2021-11-17	An*****	Frequent technical glitches for the past few months...the login page doesn't open at all and then prompt me to update the app even when there's no update available. Then I am forced to uninstall n then reinstall it. After I am logged out of the page, I need to repeat that process again. But there's a silver lining in this failure of the developer team that now my customer ID is on my finger tips
Frequent technical glitches for the past few months...the login page doesn't open at all and then prompt me to update the app even when there's no update available. Then I am forced to uninstall n then reinstall it. After I am logged out of the page, I need to repeat that process again. But there's a silver lining in this failure of the developer team that now my customer ID is on my finger tips
2021-03-31	Ku*****	Overall App is good however sometimes it asks to update the app before use even when there is no updates available on App Store. So, I have to uninstall and reinstall the app few times then only it allows to login. Developers need to look into it. (android user)
Overall App is good however sometimes it asks to update the app before use even when there is no updates available on App Store. So, I have to uninstall and reinstall the app few times then only it allows to login. Developers need to look into it. (android user)