Reviews of Talkspace Go

By: Talkspace App

List of user reviews and ratings for Talkspace Go

Total ratings

4.22 (Rating count: 210)

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Review summary

Users appreciate Talkspace Go for its helpful journaling prompts, classes, and support for mental health self-help, especially as an alternative to costly therapy. However, multiple reviews highlight high subscription fees, technical glitches with login and therapy access, unclear instructions, and restrictive free trial policies requiring credit card use. Users suggest improvements in user experience, affordability, and content variety to enhance the app's effectiveness and accessibility.

Pros

Helpful for self-reflection, anxiety, and depression management
Provides insightful journal prompts and classes
Convenient and easy to use for mental health support
Good alternative for those who cannot afford traditional therapy
Contains useful information and tools for personal growth

Cons

High subscription cost that's not affordable for many users
Technical issues with login and therapy session access
Unclear instructions and user interface problems
Requires credit card to access free trial and account deletion is difficult
Limited meditation content and repetitive or generic prompts

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User Reviews

Recent rating average: 3.00

All time rating average: 4.22

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14% (3)

Date	Author	Comment
2025-01-02	Sa*****	I have this app through work. I like the daily journal prompt and classes, but I really wish there were more meditations.
I have this app through work. I like the daily journal prompt and classes, but I really wish there were more meditations.
2024-11-18	yo*****	Can't get to therapy sessions, 2 different apps to do anything, and I work in tech. Very frustrating to use for therapy sessions or anything outside of pre recorded sessions
Can't get to therapy sessions, 2 different apps to do anything, and I work in tech. Very frustrating to use for therapy sessions or anything outside of pre recorded sessions
2024-10-15	ka*****	Uncertain when classes will pop up
Uncertain when classes will pop up
2023-06-02	In*****	So it says "in app purchases" but the app actually asks to add a credit card for a 7 day free trial upon registration. I do not wish to enter my credit card to the app which means that I can't access my account because of the paywall and I am also not able to delete my account. This is a giant UX fail. I should be able to erase my data without having to add a credit card. Not even an option to contact the developers can be found!
So it says "in app purchases" but the app actually asks to add a credit card for a 7 day free trial upon registration. I do not wish to enter my credit card to the app which means that I can't access my account because of the paywall and I am also not able to delete my account. This is a giant UX fail. I should be able to erase my data without having to add a credit card. Not even an option to contact the developers can be found!
2023-04-25	Ar*****	Keep getting incorrect username and password while the same combo works on my PC
Keep getting incorrect username and password while the same combo works on my PC
2023-02-08	Al*****	Just be aware, $30/month orice tag. To outrageous for me. Must be a dang good app to justify that cost though! Enjoy if you can afford it! (Maybe come sell me the program 2nd hand for half off? Ha! Kidding) (mostly 🤭🤫)
Just be aware, $30/month orice tag. To outrageous for me. Must be a dang good app to justify that cost though! Enjoy if you can afford it! (Maybe come sell me the program 2nd hand for half off? Ha! Kidding) (mostly 🤭🤫)
2022-10-17	Er*****	Full of information. Helped greatly and I am still just getting started really.
Full of information. Helped greatly and I am still just getting started really.
2022-03-25	Au*****	As soon as I started using the app, I loved it! It gave me insight and reflection on myself through a perspective in which I could navigate my thoughts properly. This really helped me ease my tensions on myself and cope with my anxiety and depression 😁
As soon as I started using the app, I loved it! It gave me insight and reflection on myself through a perspective in which I could navigate my thoughts properly. This really helped me ease my tensions on myself and cope with my anxiety and depression 😁
2022-03-11	Jo*****	it's very helpful with situations in my life and helping me be a better person
it's very helpful with situations in my life and helping me be a better person
2022-02-21	Ev*****	I love the concept of this and only took one star away (happy to fix it!) because I feel that this company could use a copywriter or marketing consultant. The instructions aren't quite clear and could simply use a professional overhaul. Other than that, this is a fabulous idea and well executed (if not for the hazy/unclear instruction.) I much preferred the multiple choice questions in the quizzes too! Thank you for all this hard work.
I love the concept of this and only took one star away (happy to fix it!) because I feel that this company could use a copywriter or marketing consultant. The instructions aren't quite clear and could simply use a professional overhaul. Other than that, this is a fabulous idea and well executed (if not for the hazy/unclear instruction.) I much preferred the multiple choice questions in the quizzes too! Thank you for all this hard work.