Reviews of Kixie

By: Kixie

List of user reviews and ratings for Kixie

Total ratings

2.09 (Rating count: 71)

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Review summary

Users consistently praise Kixie’s desktop experience, Power Dialer extension, and strong customer support. Major recurring complaints focus on the Android app: unstable/buggy behavior, frequent SMS failures and poor messaging UI, calling/ringing/audio problems, and an unsorted or hard-to-use call history.

Pros

Desktop/web service and Chrome Power Dialer are reliable and highly praised by multiple users.
Customer support is responsive and helpful.
Rich desktop feature set (local presence, voicemail drop, call tracking/recording, CRM integrations) that users value.

Cons

Android mobile app is unstable, buggy and often unusable.
SMS/texting is frequently broken or poorly implemented (messages not appearing, bad UI, inability to send).
Calling reliability problems on Android: incoming calls may not ring or show, calls disconnect, and audio/microphone issues make users inaudible.
Call history/log is cumbersome and lacks basic sorting (newest-first) and easy lookup.

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User Reviews

Recent rating average: 2.40

All time rating average: 2.09

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29% (10)

Date	Author	Comment
2024-08-24	Le*****	This app works very well. I tried their browser extension on Chrome. It works very well there and I also tried their mobile version which I believe could be improved a bit. Like maybe a feature that would allow me to like take numbers and then it would ask. Hey, do you want to use kixie instead of your regular phone? Whereas right now I have to copy all the phone numbers and then paste them in the kixie which still very very good. I would highly recommend
This app works very well. I tried their browser extension on Chrome. It works very well there and I also tried their mobile version which I believe could be improved a bit. Like maybe a feature that would allow me to like take numbers and then it would ask. Hey, do you want to use kixie instead of your regular phone? Whereas right now I have to copy all the phone numbers and then paste them in the kixie which still very very good. I would highly recommend
2024-06-04	Je*****	Can you add sorting options to the call history? Need to be able to sort from newest to oldest and vice versa.
Can you add sorting options to the call history? Need to be able to sort from newest to oldest and vice versa.