خُزام

Khuzam is a comprehensive operating platform for stores and sales teams in Libya: from managing products and shipments to automated customer responses via Facebook and Messenger pages—using either static bots or AI bots.

Why Khuzam?

Organize your daily operations in one place: the marketer enters the order, the warehouse prepares it, the delivery person makes the delivery, and management tracks profits and reports—with automated response tools that minimize missed opportunities for comments and messages.

Key Features of the App

• Automated Response and AI
Integrate your pages and the automated response platform, create bots with pre-prepared responses or AI bots that interact with customers, manage posts and comments, Messenger templates, catalog products within the conversation, and monitor conversations and activity.

• Orders and Shipments from Start to Finish
Create and track shipments with clear statuses (pending, preparing, delivering, delivered, returns), assign warehouse staff and delivery personnel, and track returns, inventory, and shipment closures.

• Products and Inventory
An organized catalog with options (colors, sizes, and prices), inventory management and quantity verification, and tracking of inventory movements related to shipments.

• Team with Appropriate Permissions
Accounts for management and supervisors, page staff/marketers, warehouse staff, and delivery drivers—each role sees only what they need.

• Delivery and Zones
Manage delivery zones and prices, delivery companies, delivery driver custody, and related settlements.

• Profits and Reports
Track marketer earnings, records and settlements, and statistics that help management make faster decisions.

• Support and Alerts
Instant notifications for important updates and in-system technical support tickets when needed.

Who is Khuzam suitable for?

Businesses that rely on marketers and social media pages and need to manage orders, shipping, and customer responses without the clutter of multiple applications.

Get started with Khuzam and organize your sales, shipping, and customer responses from a single screen.