UST24 AI

UST24 AI is a professional VoIP business dialer powered by USTelephony24 AI. Built for customer-facing teams, it enables agents to make and receive business calls, manage queues, handle callbacks, and collaborate with supervisors — all from their Android phone.

KEY FEATURES:

Phone System
- Make and receive VoIP calls over Wi-Fi or cellular data
- Incoming call notifications even when the app is closed
- HD voice quality with noise reduction
- Mute, hold, transfer, and conference controls
- DTMF dialpad for IVR navigation

Queue Management
- Pick up waiting calls from shared queues
- Accept or decline queue offers
- View queue status and waiting callers
- Priority-based call routing

Callbacks & Scheduling
- Schedule callback appointments
- Manage callback queue
- Automatic callback reminders

Supervisor Features
- Real-time call monitoring
- Whisper and barge capabilities
- Team performance overview

Dialer Campaigns
- Progressive dialer support
- Robo dialer support
- Campaign analytics and reporting

Additional Features
- Voicemail access and playback
- Call history and logs
- Bitrix24 CRM integration
- Multi-device support (mobile, desktop, browser extension)
- Wrap-up notes and disposition codes

REQUIREMENTS:
- Active USTelephony24 AI subscription
- Login credentials provided by your company administrator
- Wi-Fi or cellular data connection

For support: support@ustelephony24ai.com
Website: https://ustelephony24ai.com