Reviews of JUMIA Online Shopping

By: JUMIA App

List of user reviews and ratings for JUMIA Online Shopping

Total ratings

4.49 (Rating count: 2,684,361)

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Review summary

Most reviews highlight a positive shopping experience on JUMIA, praising its easy-to-use interface, reliable services, and fast performance. The app is described as user-friendly and efficient for finding and purchasing items. A few users report onboarding friction, disruptive ads, occasional glitches, and occasional delivery/promotions issues, but these concerns are infrequent. Overall sentiment is favorable with opportunities to improve onboarding, reduce ad intrusiveness, and enhance stability.

Pros

Easy to use / user-friendly interface
Good / excellent services and reliability
Fast / quick performance
Positive overall sentiment about the app quality

Cons

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User Reviews

Recent rating average: 4.70

All time rating average: 4.49

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10% (114)

Date	Author	Comment
2026-08-18	Us*****	ممتاز
ممتاز
2026-08-18	El*****	Awesome app interface experience 👌🏾
Awesome app interface experience 👌🏾
2026-08-18	Ra*****	good
good
2026-08-18	Ru*****	Thanks for doing business with you
Thanks for doing business with you
2026-08-18	Om*****	they are the best
they are the best
2026-08-18	Ha*****	Good services, I like it
Good services, I like it
2026-08-18	CO*****	Can't login to the app, It just keeps on loading forever no matter what I do
Can't login to the app, It just keeps on loading forever no matter what I do
2026-08-18	Mo*****	Restocking most of your products takes too long. Work on it
Restocking most of your products takes too long. Work on it
2026-08-18	Mo*****	According to me it's the best online shopping application I've ever used.
According to me it's the best online shopping application I've ever used.
2026-08-18	Sa*****	the app not open
the app not open