Reviews of Jackpocket Lottery App

By: DraftKings, Inc. App

List of user reviews and ratings for Jackpocket Lottery App

Total ratings

4.47 (Rating count: 14,706)

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Review summary

User reviews consistently praise Jackpocket for convenience and ease of use on mobile, with many appreciating notifications and the ability to play without a store visit. However, recurring issues include regional and store availability restrictions, security/trust concerns regarding downloads and ID verification, slower transaction processing, and perceived high fees. Overall, the app is valued for convenience but faces trust, availability, and performance challenges.

Pros

Convenient and easy to use on mobile; you can buy tickets and check results without visiting a store.
Helpful notifications and updates, including alerts when your numbers hit.
Generally positive user sentiment and satisfaction across many reviews.
Updates and fixes have improved reliability and user experience.
Winnings can be credited to your account (e.g., a payout was credited).

Cons

Regional availability and app store restrictions (not available in MA; Google Play/APK issues).
Security and trust concerns about third-party downloads, pop-ups, and ID/privacy verification.
Transactions can be slow to complete.
Perceived distrust or 'feels rigged' experiences by some users.
Higher fees or costs cited by some users.

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User Reviews

Recent rating average: 3.10

All time rating average: 4.47

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20% (91)

Date	Author	Comment
2026-08-01	Ch*****	I enjoy the fact I can play lottery without leaving the comfort of my home.
I enjoy the fact I can play lottery without leaving the comfort of my home.
2026-08-01	Mi*****	will steal your willings. I bought a scratch tickets in sequence and one of them was completely different in the before and after scratch photos. They removed the serial on the scratched off on and tried to lie. The ticket magically gained and lost bits of its edges during scratch off. the top edge grew paper along the perforation somehow that wasnt there in the pre scratch. Go buy your tickets yourself in person. JACKPOCKET STEALS YOUR WINNINGS.
will steal your willings. I bought a scratch tickets in sequence and one of them was completely different in the before and after scratch photos. They removed the serial on the scratched off on and tried to lie. The ticket magically gained and lost bits of its edges during scratch off. the top edge grew paper along the perforation somehow that wasnt there in the pre scratch. Go buy your tickets yourself in person. JACKPOCKET STEALS YOUR WINNINGS.
2026-07-30	De*****	🚫 Your app takes tooooo long to send phone verification code.
🚫 Your app takes tooooo long to send phone verification code.
2026-07-30	Je*****	Love it! So easy and convenient. Fees are low too compared to others I tried.
Love it! So easy and convenient. Fees are low too compared to others I tried.
2026-07-30	Sh*****	its great
its great
2026-07-29	Ja*****	I'm keeping running errors haven't got in yet need to sign in
I'm keeping running errors haven't got in yet need to sign in
2026-07-29	Sh*****	Draftkings came in and butchered this app to bits. Don't risk dealing with them or their shoddy customer service
Draftkings came in and butchered this app to bits. Don't risk dealing with them or their shoddy customer service
2026-07-29	K *****	I used to like this app but... this new third party Plaid payment system is too invasive. They want access to all your banking information just to buy a lottery ticket. I'm not using the app anymore until they switch to a different system.
I used to like this app but... this new third party Plaid payment system is too invasive. They want access to all your banking information just to buy a lottery ticket. I'm not using the app anymore until they switch to a different system.
2026-07-29	As*****	so you have to pay money to purchase lottery tickets on here? I thought they furnished the tickets and you scratched it off for money. dang
so you have to pay money to purchase lottery tickets on here? I thought they furnished the tickets and you scratched it off for money. dang
2026-07-28	Th*****	No "instant bonus" as described for new user. Support was the dumbest chatbot ever. Setup was complex.
No "instant bonus" as described for new user. Support was the dumbest chatbot ever. Setup was complex.