Its Chat

Its Chat is your company's mobile customer service and CRM hub. With it, your team can assist customers, organize conversations, and manage relationships from anywhere—without being tied to a computer.

Ideal for customer service, sales, and support teams that need to respond quickly and keep everything organized.

CUSTOMER SERVICE
• Chat queue, my services, and a unified view of everything
• Take over, transfer, and end services with just a few taps
• Quick replies to streamline your day-to-day work
• Send and receive text, photos, videos, documents, and audio (with 1x, 1.5x, and 2x playback)
• Real-time notifications of new messages
• Brings together your messaging channels (such as WhatsApp, email, and others) in one place

CRM
• Contacts, people, and companies with complete history
• Tags, types, and stages to organize your funnel
• Customer information always at hand during service

CAMPAIGNS
• Launch campaigns to your audiences
• Enroll contacts in automated sequences
• Create and manage message routines and templates

TEAM
• Internal groups and messages to align the team
• Track results and reports

IMPORTANT
Its Chat is a corporate application. To use it, you need an account provided by your company. Access is via your facility's address and a connection code (or QR code) — there is no public registration.