Tandm Field Service

Tandm is field service management built for specifically for small HVAC shops. Run your day from one place: schedule jobs, dispatch technicians, send estimates, invoice customers, and get paid, without spreadsheets or paperwork.

SCHEDULING AND DISPATCH
See every job on a calendar built for service work. Assign technicians, handle schedule changes, and let customers confirm new times by text message.

ESTIMATES AND INVOICES
Build estimates in the field, convert them to jobs, and invoice on the spot. Customers pay online or on site by card. Automatic reminders follow up on unpaid invoices so you do not have to.

PAYMENTS
Take card payments in person or by payment link, powered by Stripe. Track what is paid, what is due, and what needs a nudge.

FOR TECHNICIANS IN THE FIELD
Techs see their day at a glance, navigate to the job, capture photos, collect signatures, and close out work orders from their phone. Snap a photo of an equipment data plate and Tandm reads the model and serial for you.

ASK BOB
A built-in assistant for techs: ask a question by voice or photo and get practical help on the job.

CUSTOMER COMMUNICATION
Appointment confirmations, on-my-way texts with a live ETA, review requests, and maintenance reminders, all automatic, all from your business.

QUICKBOOKS
Connect QuickBooks Online and keep customers, invoices, and payments in sync.

BUILT FOR SMALL SHOPS
Tandm is made for owner-operators and small teams: fast to learn, priced for real businesses, and backed by humans when you need help.