Run a Call

Run a Call is the field-service operating system for small and mid-size HVAC companies. Designed for technicians who do real work in real homes — not office software no one uses.

YOUR DAY IN ONE PLACE

• Today’s schedule with addresses, customer notes, and equipment history
• Tap to call, text, or navigate — everything one finger away
• Job status updates that automatically keep dispatch in the loop

DOCUMENT THE WORK

• Capture photos of equipment, ductwork, and completed installs
• Snap data plates, model numbers, and serial numbers in seconds
• Notes, signatures, and checklists save instantly — even offline

CREATE ESTIMATES AND INVOICES ON SITE

• Pull from your pricebook in two taps
• Build Good / Better / Best estimates customers can approve on the spot
• Invoice and collect payment before you leave the driveway

DISPATCH THAT KEEPS UP

• Live job board with drag-and-drop scheduling
• Real-time technician location for accurate arrival times
• Automatic customer SMS: confirmations, reminders, and on-the-way alerts

BUILT FOR HOW HVAC ACTUALLY WORKS

• Offline-first — keep working in basements, attics, and dead zones
• Large tap targets that work with gloves
• Push notifications for new dispatches and customer replies
• Membership tracking and recurring maintenance reminders

WHO IT’S FOR

Run a Call is built for HVAC business owners, dispatchers, office staff, and field technicians at companies with 3–15 trucks who are tired of fighting their software.

Subscriptions are managed on our website at runacall.com — there are no in-app purchases.

QUESTIONS OR FEEDBACK

Email us anytime at admin@runacall.com. A real person reads every message and replies within one business day.