Store Counter

Store Counter is the staff-facing mobile app for Ingenious food stall operations. It is designed exclusively for counter staff and managers to take orders, manage the queue, and process payments quickly and accurately.

Key features:

• New Order — Browse the live published menu, select items with variants and add-ons, add item notes, and review the cart before confirming. The app uses the server-confirmed price at all times.

• Voice Orders — Hold Push-to-Talk to speak an order in English, Hindi, or Hinglish. The app transcribes, matches items to the live menu, and presents a draft for review before anything is added to the cart.

• Order Management — View all active orders in real time. Updates from other staff appear instantly without refreshing. Complete, amend, cancel, or apply refunds with full version history on every order.

• Payments — Supports Cash and Online payment types. Amendments and partial refunds are tracked across order versions with a clear money summary.

• Offline Safety — If connectivity is lost during order placement, the app clearly shows that the order has NOT been confirmed and offers a safe retry using the same idempotency key, preventing duplicate orders.

• Approvals — Cancellations and refunds on completed orders require Admin approval, with a full inbox and audit trail.

• Override & Completion — Managers can review and complete batches of orders with server-computed queue logic.

This app is for authorised staff only. Access requires an account created by a store Admin. It is not available for customer download or self-registration.