ING Luxembourg

Name: ING Luxembourg
Rating: 1.875 (623 reviews)
Author: ING Luxembourg

By: ING Luxembourg

With the ING Mobile banking application, you have your bank always at hand !

Features & Capabilities

The ING Luxembourg Chrome extension brings the convenience of your secure e-banking "My ING" account directly to your device. Available in French, English, German, and Dutch, the app allows you to perform all your banking transactions easily and securely via your phone or tablet. Whether you need to check balances, transfer funds, or manage your accounts on the go, this app ensures you have your bank always at hand.

Designed for ease of use and accessibility, the extension provides a seamless banking experience with multilingual support. Users are encouraged to provide feedback and suggestions to help improve the app continuously, making it a reliable tool for ING customers in Luxembourg.

User Growth & Download Statistics

App Privacy & Security

By:

Downloads:

Rating:

Version:

5.2.0 Last updated: 2024-10-30

Version code:

Creation date:

2014-09-12

Publisher country:

Permissions:

android.permission.CALL_PHONE Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.WAKE_LOCK Low risk
com.google.android.c2dm.permission.RECEIVE Low risk
android.permission.ACCESS_NETWORK_STATE Safe
com.ing.lu.mobile.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Size:

3.85MB

Email:

mo*****@ing.lu

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-25

Compare stats and ranking:

Ranking

# 232,303 ▼ 263

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

ING Luxembourg

Google Play Store

https://play.google.com/store/apps/details?id=com.ing.lu.mobile

Email:

mo*****@ing.lu

Website:

https://www.ing.lu

User Reviews

Users commonly experience login issues with freezing and unresponsiveness, causing frequent access problems. Biometric login options like fingerprint scanning have been removed or are non-functional, and push notifications often fail. The app consistently resets language preferences to French, frustrating users preferring other languages. Many users note the app lacks modern features such as mobile payment support and analytics, resulting in an outdated and basic user experience. While the app covers essential banking functions, performance issues and poor usability significantly detract from overall satisfaction.

Pros

Includes all necessary basic banking functionalities such as transfers and account management.
App interface is relatively intuitive and easy to use when functional.
Works well on latest Android versions for some users without lag or login issues.

Cons

Frequent login issues including freezing or unresponsive login screen leading to inability to access the app.
Biometric authentication features like fingerprint and face unlock have been removed or do not work properly.
Push notifications are unreliable or do not work despite correct permissions.
App defaults to French language after logout and does not save language preference.
Lack of modern features such as mobile payment integration (Google Pay, Apple Pay) and banking analytics; the app feels outdated.
Poor user experience with slow and buggy performance, unresponsive support, and annoying security procedures for messaging the bank.

Recent reviews

New update doesn't show fingerprint unlock option anymore (this is now fixed). Also, where is the dark mode? Please, fix.

Al*****, 2024-09-03

Biometric login removed in the latest update. This app and services provided have been bottom of the pack since a while. IBAN scanner in the app would be useful. Not possible to use the cards for Google or Samsung Pay.