International SOS Assistance

Name: International SOS Assistance
Rating: 3.98 (8131 reviews)
Author: Intl.SOS

By: Intl.SOS

Prepare and stay safe at home or abroad with the Assistance App

Features & Capabilities

International SOS Assistance App

Stay safe and informed wherever your travels take you with the International SOS Assistance App. This app complements your International SOS subscription by offering personalized pre-trip checklists tailored to your destination, trusted medical and security advice, visa and health requirements, and mental health support.

Benefit from 24/7 access to a global network of experts ready to assist you during emergencies, find trusted doctors nearby, and receive real-time location-based alerts. Simplify trip management with itinerary organization and enjoy multilingual support in English, French, German, Chinese, Japanese, Korean, Italian, and Spanish for seamless use worldwide. Whether you're planning, traveling, or at home, the app keeps you connected, safe, and well-prepared.

User Growth & Download Statistics

App Privacy & Security

By:

Intl.SOS

Downloads:

1,608,516 2.71K

Rating:

3.98

(8,131) 3 new ratings

Version:

18.13.0 Last updated: 2026-06-29

Version code:

1227

Creation date:

2013-12-06

Publisher country:

Permissions:

android.permission.ACCESS_BACKGROUND_LOCATION Very high risk
android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.ACTIVITY_RECOGNITION High risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
com.google.android.gms.permission.ACTIVITY_RECOGNITION High risk

Size:

121.04MB

Email:

ap*****@internationalsos.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-02

Compare stats and ranking:

Ranking

# 50,423 ▲ 11

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Intl.SOS

Google Play Store

https://play.google.com/store/apps/details?id=com.infostretch.iSOSAndroid

Email:

ap*****@internationalsos.com

Website:

https://www.internationalsos.com/assistance-app

User Reviews

User reviews repeatedly report startup/login problems, stability and UI issues, and inaccurate or incomplete healthcare coverage details. The revamped version is praised for improved usability by some, but core flows like registration, getting started, and chat support are frequently broken. Some users note fixable positives (customer service, better usability) but the predominant experience is unstable and unreliable across devices and regions, with coverage data and contact options often insufficient.

Pros

Revamped app is far more user-friendly and easier to navigate.
Great customer service.

Cons

Registration and onboarding are overly complex and often get stuck (get started button/tour blocks progress).
Login issues and account retrieval failures (profile cannot be retrieved, 504 errors, region launch failures).
App stability problems including crashes, freezing, unresponsiveness, and battery drain.
Emergency/assistance features are unreliable or unavailable (chat is inoperable, no universal contact number or WhatsApp, SMS verification fails abroad).
Coverage information is inaccurate or limited (hospital locations and what is covered can be incorrect, especially abroad).

Recent reviews

Keep failing with broken 2FA, requiring Intune. Crazy invasive permissions.

Kr*****, 2026-06-03

Annoying at best. Constantly alerts me that it's running in the background.....which these pointless notifications kinda defeats the point of running in the background.