The most useless support service... NEVER NEVER NEVER order anything from here my anniversary got ruined....I LOST MONEY AND CAKE.... The website did not work the support asked me use app... I slected 21 but it got placed i requested cancelation immediatly the wanted waited till next day and now saying they cant cancel cake delivered to mini theatre which is not my place its still 4pm the order is fixed delivery at 11pm still saying they cant help on anything worst worst service pls dont order
Reviews of IGP: Flowers, Cakes, Gifts App
Total ratings
Review summary
Across reviews, the app is praised for its ease of use and a wide selection of gifts, with some orders able to be delivered on the same day. However, recurring problems include delivery failures or delays, slow and sometimes incorrect refunds, weak customer support, and quality or customization issues. Users feel the service often overpromises for the price and delivers inconsistent experiences.
Pros
- Easy-to-use app interface
- Wide range of gift options with varied prices
- Some orders can be delivered on the same day
Cons
- Delivery failures or significant delays (not delivered, late, or misdelivered)
- Refund processing delays and incorrect refund deductions
- Poor and unresponsive customer support (hard to reach, limited live help)
- Product/printing customization issues and items not matching shown examples
- Perceived high prices and poor value for money
User Reviews 704
worst customer experience, received damaged cake.
3rd-class app and extremely poor service. My order was never delivered but the app shows the status as “Delivered.” No one is responding or taking responsibility for the issue. This is completely unacceptable and a waste of money and time. Very disappointing experience. Fake delivery status and terrible customer support. I would not recommend this app to anyone.
fraud ,fruad fraud plz alert , never responding , sending bad quality , customer care never responding ,
good
Horrible experience I had. I did not receive my delivery or any refund. Do not place any order from this IGP aap otherwise your special day would be ruined.
best
good app
very worst service experience i paid extra amount for specific time slot but order was too late and they charged extra for specific time slot never order anything from this site.
this nick
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