IFFCO Tokio - Customer Android

IFFCO Tokio - Customer

Muskurate Raho
IFFCO Tokio - Customer ▶
IFFCO Tokio - CustomerIFFCO Tokio - CustomerIFFCO Tokio - CustomerIFFCO Tokio - Customer

Features & Capabilities

The IFFCO Tokio Customer App offers a comprehensive solution for all your insurance needs, combining ease and convenience in one platform. With a simple registration, users can buy various insurance policies — motor, health, travel, home, and trade. It also enables effortless policy renewal with timely reminder alerts to ensure uninterrupted coverage.

Manage your policies efficiently by downloading copies directly from the app. The app supports quick claim settlements through Motor and Health Quick Claim Services (QCS), allowing you to register claims from home and enjoy faster processing, including document uploads for health claims under Rs 25,000. Additionally, users can download health e-cards for seamless access to services and utilize in-app tools to locate nearby network hospitals and garages with directions for easy navigation.

User Growth & Download Statistics

App
By:
IFFCO-Tokio General Insurance Company Limited
Downloads:
889,426 1.61K
Rating:
2.20
(2,314) 1 new ratings
Version:
4.6.22 Last updated: 2026-06-02
Version code:
4621
Creation date:
2018-02-12
Publisher country:
IN IN
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.READ_PHONE_STATE Very high risk
  • android.permission.RECORD_AUDIO Very high risk
  • android.permission.ACTIVITY_RECOGNITION High risk
  • android.permission.READ_EXTERNAL_STORAGE High risk
  • android.permission.READ_MEDIA_AUDIO High risk
  • android.permission.READ_MEDIA_IMAGES High risk
  • android.permission.READ_MEDIA_VIDEO High risk
    • See more
Size:
28.20MB
Email:
mo*****@iffcotokio.co.in
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-06-04
Compare stats and ranking:

Ranking

# 71,509 ▼ 153
Other rankings
#11 in customer keyword 12 ▲ 1

Other platforms

Apple
IFFCO Tokio - Customer (v4.6.93)
1.80 (120)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
IFFCO-Tokio General Insurance Company Limited
Google Play Store
https://play.google.com/store/apps/details?id=com.iffcotokio.CustomerApp
Email:
mo*****@iffcotokio.co.in
Website:
http://www.iffcotokio.co.in

User Reviews

Multiple users report the IFFCO Tokio app as buggy and unreliable, with frequent crashes and poor user interface. Key functionalities such as policy renewal, viewing updated policies, and uploading claims documents are ineffective or broken. Payment confirmations and claim processes are problematic, and customer support is often unresponsive. Despite these issues, a few users find the app useful for claims if used carefully. Overall, the app frustrates users and fails to deliver a smooth insurance service experience.
Pros
  • Claims process can be completed via the app by some users
  • App supports inspection videos for claims
  • App allows uploading photos and videos for claims if done in one go
  • Some users find app easy and effective for claims
  • In-house surveyors are available for quicker claim processing
Cons
  • App frequently crashes and has many bugs, leading to poor user experience
  • Renewed policies and existing policies often do not appear or cannot be added in the app
  • Uploading photos and videos is difficult; gallery upload unsupported and only camera upload possible
  • Many users report issues with payment confirmation and policy renewal online
  • Customer support is unresponsive and unhelpful, forcing users to contact via email or calls
  • App often shows incorrect or unclear error messages
  • Forget password and account recovery features do not work properly
  • App appears outdated with poor UI and often loads web pages within the app
  • No direct contact or feedback options in the app
Recent reviews
Useless app and company. Can't renew insurance policy online and one has to talk to customer care before renewal and they will send link. Policies bought are also not visible on the app
by Lo*****, 2025-01-05
Recent update can't even let me buy 2 Wheeler insurance policy. Insurance company doesn't wants to sell insurance policy, perfect.
by Dr*****, 2024-12-14
View all user reviews ›

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