Idle: AI Salon & Spa Booking

Idle is a salon booking app and AI salon software for hair salons, barbershops, nail salons, lash and brow studios, spas, medspas and pet groomers. Idle DMs, its AI receptionist, replies to clients on your WhatsApp number and books appointments into your calendar day and night.

AI RECEPTIONIST FOR WHATSAPP
• Answers booking questions at any hour, in your salon's voice
• Checks live availability, then books and reschedules appointments
• Confirms your late and no-show policies before every booking
• Replies in your client's language, including English, Chinese, Malay and Thai
• Lets you take over any conversation with one tap

APPOINTMENT SCHEDULING
• One calendar for online bookings, chat bookings and walk-ins
• Day, team, week, month and agenda views, plus a floor plan for chairs and rooms

ONLINE BOOKING PAGE
• A branded booking page where clients choose services and pick a time
• Your hours, location and booking policies on the same page

CLIENT MANAGEMENT (CRM)
• Client profiles with visit history, spend, notes, photos and forms
• AI briefings before each visit, plus family and pet profiles under one account

POINT OF SALE (POS)
• Fast checkout with discounts, vouchers, tips and tax
• Packages, credits, gift cards and loyalty rewards at the counter

STAFF, PAYROLL AND COMMISSIONS
• Staff shifts, timesheets, leave and clock-ins in one place
• Payroll and commission calculations from finished sales, with every figure explained

INVENTORY AND STOCK
• Stock insights with usage rates and low-stock alerts
• Reorder from vendors on WhatsApp or by email, and see margins per product

SWITCH IN AN AFTERNOON
Move your clients and bookings over from any booking system or spreadsheet. Most stores go live in about 30 minutes, and the whole team is included in one store plan.

Idle was built in Singapore with salon and spa owners and is ready for beauty and wellness businesses in every country. Learn more at idlebooking.com.