iTHINK Financial Mobile App

Name: iTHINK Financial Mobile App
Rating: 3.7 (318 reviews)
Author: iTHINK Financial Credit Union

By: iTHINK Financial Credit Union

Welcome to the iTHINK Financial Credit Union Mobile Banking App!

Features & Capabilities

The iTHINK Financial Mobile App provides secure and convenient online banking directly from your Android device. With biometric authentication, users can confidently monitor transactions, check balances, and view account histories. The app supports seamless money transfers both within iTHINK Financial accounts and external institutions.

Key features include mobile check deposit, bill and loan payments, account alerts, card management, and the ability to skip loan payments. Additionally, users can easily find the nearest ATMs or branches using GPS-enabled location search and engage with customer support via chat or inquiries. Experience flexible banking anytime, anywhere with iTHINK Financial's user-friendly mobile application.

User Growth & Download Statistics

App Privacy & Security

By:

iTHINK Financial Credit Union

Downloads:

58,198 124

Rating:

3.70

(318)

Version:

43.3.2 Last updated: 2026-04-22

Version code:

Creation date:

2011-08-12

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_PHONE_STATE Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.INTERNET Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk

Size:

34.63MB

Email:

ma*****@ithinkfi.org

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-11

Compare stats and ranking:

Ranking

# 270,523 ▲ 2,258

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

iTHINK Financial Credit Union

Google Play Store

https://play.google.com/store/apps/details?id=com.ibmsecu

Email:

ma*****@ithinkfi.org

Website:

https://www.ithinkfi.org

User Reviews

While the iTHINK Financial Mobile App provides a comprehensive set of banking features and has seen improvements, multiple users report critical issues including persistent problems with mobile check deposits, unreliable Zelle transfers, and app stability concerns such as crashes and session expirations. These issues significantly hamper usability, forcing some to rely on desktop banking. However, users appreciate the extensive functionalities and find the app easy to use for routine banking needs when it works properly.

Pros

Offers a wide range of banking functions within the app such as card control, secure messaging, transaction disputes, and sending money via Zelle.
Has improved significantly compared to previous versions with many issues fixed over time.
User-friendly and easy to use for basic banking activities like checking balances and transfers.
Allows appointment setting with advisors and supports credit card management.
Supports manual check capture for deposits, which is important for users reliant on eDeposits.

Cons

Check deposit (eDeposit) functionality is largely broken on many devices, with frequent failures in capturing check images and processing deposits.
Zelle payment function often fails to open or load contacts, causing significant delays or inability to send money.
The app experiences frequent crashes, freezes, or gets stuck during login or operation, often requiring reinstallation or phone restarts.
Sessions expire prematurely when navigating within the app, forcing repetitive logins and disrupting user experience.
Due dates for bill payments and other important info are not clear or visible, necessitating use of desktop instead for some functions.

Recent reviews

I absolutely hate the app!!! Everysingletime I try to upload a check, the stupid camera can never read it! "Mive camera closer"..no results. You get the whole check in the box, move camera closer. You back away from the check, no results. U cant deposit cash in the ATM. I HATE THIS CREDIT UNION AND APP!! Everything is an inconvenience!!

T *****, 2026-01-24

App is functional and decent, asides from the absolutely atrocious mobile check depositer. The devs should be embarrassed about how glitchy and unreliable it is.

Mi*****, 2025-12-30

I need this app specifically to deposit checks. Every time I do it, it's like threading a tiny needle - - “move closer", I do, “use a dark, non-reflective background", I do. Then I try focusing and capturing it manually. The images are in focus, but for a business check that's wider than a personal check size, it normalizes the aspect ratio, then the image gets rejected by inspection at the bank. I'm using a new $1400 Galaxy S25 Ultra with a clean lens. Ally Bank works 1st time, every time