hugo - Lo hago todo por ti

Name: hugo - Lo hago todo por ti
Rating: 2.987069 (56283 reviews)
Author: Hugo Technologies S.A. de C.V.

By: Hugo Technologies S.A. de C.V. App

Gourmet food at home

This app was removed from Google Play Store on 2025-05-27

Overview

Removed

Downloads

2,989,066

Data as of 2025-05-27

Rating:

2.99

(56,283)

Version:

4.10.5

Last updated: 2024-11-04

Features & Capabilities

hugo - Lo hago todo por ti es la primera SuperApp regional en Centroamérica y República Dominicana que reúne en una sola plataforma todo lo que necesitas. Desde pedir comida gourmet de tus restaurantes favoritos con hugoDelivery, hacer compras en supermercados, tiendas y farmacias, hasta transportarte con hugoAuto en vehículos modernos y lujosos. Además, con hugoPay puedes pagar de forma contactless y obtener cashback en cada transacción.

También ofrece servicios rápidos de mandados con Mandaditos, retiro de efectivo a domicilio con hugoCash y un extenso marketplace, hugoShop, para adquirir ropa, accesorios, electrónica y más. Con más de 6,000 comercios afiliados y presencia en El Salvador, Honduras, Guatemala, Nicaragua, República Dominicana y Jamaica, hugo simplifica tu vida urbana mientras te permite controlar y rastrear tus pedidos en tiempo real. ¡Descarga hugo y experimenta la comodidad de tener todo en la palma de tu mano!

User Growth & Download Statistics

App Shopping Payments

By:

Hugo Technologies S.A. de C.V.

Downloads:

2,989,066

Rating:

2.99

(56,283)

Version:

4.10.5 Last updated: 2024-11-04

Version code:

429

Creation date:

2017-03-24

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_CONTACTS Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.BLUETOOTH Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.CHANGE_NETWORK_STATE Low risk

Size:

45.39MB

Email:

ay*****@hugoapp.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-05-27

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Hugo Technologies S.A. de C.V.

Google Play Store

https://play.google.com/store/apps/details?id=com.hugoapp.client

Email:

ay*****@hugoapp.com

Website:

http://www.hugoapp.com

User Reviews

Users appreciate the app's fast and quality service along with a good variety of options and occasional promotions. However, the app suffers from frequent bugs, crashes, and instability, causing order failures and long loading times. Delivery delays and order cancellations without timely refunds frustrate users. Customer service is widely criticized for being unresponsive and ineffective. Despite these issues, many find the service useful and delivery personnel commendable when the app works correctly.

Pros

Fast and good quality service when the app works properly.
Wide variety of restaurants and businesses available.
Occasional good promotions and deals.
User-friendly and efficient interface when functioning correctly.
Delivery staff are generally praised as fantastic by some users.

Cons

Frequent order cancellations without timely notification or refund delays.
Poor and unresponsive customer service with long waiting times and lack of support.
App instability including bugs, crashes, long loading times, and failed orders.
Inaccurate delivery times with frequent long delays (sometimes up to 2 hours).
Problems with the tracking feature and lack of clear communication or explanation for errors.

Recent reviews

UPDATE2: Oct-16-24 This app has not been working lately and I have not received any notification that it was going to be down.😡 What a customer service 😒 UPDATE: I take 1 star away. The app has bugs. It is not working properly lately.. ... I placed a few orders, and I was very impressed. They have fast and good quality service. I will be placing more orders for my family and hopefully they keep the good service. I RECOMMEND HUGO. But improve your app please.

AJ*****, 2024-10-16

The worse App., ever....... Because three times already they canceled my order. And one of the excuse they gave me was too late at night when it wasn't even 7 o'clock at night when I ordered.... Its one of the worse apps ever. I just tried to buy something through the app and it charged me and it didn't place my order. I think Im completely going to change and stop using this app. It not worth the trouble it make me go through.