HP Support Assistant

Name: HP Support Assistant
Rating: 3.56 (1824 reviews)
Author: HP Inc.

By: HP Inc. App

The single location for all your HP devices' support needs.

Overview

Google Play Store

Downloads

850,587 ▲ 760

Data as of 2026-09-02

Rating:

3.56

(1,824)

Version:

3.1.0

Last updated: 2026-05-19

Features & Capabilities

HP Support Assistant is your all-in-one solution for managing HP PCs and printers with ease. This extension offers guided troubleshooters and a Virtual Agent to quickly resolve common issues like slow performance or audio problems. It also provides real-time monitoring of vital device details such as ink levels, battery health, storage capacity, and security status. When you need additional help, access various support contact options, including a Service Center Locator for nearby assistance. Plus, order replacement parts like ink cartridges or hard drives directly through the app and receive shipment updates. Note that some features are available only in select countries, and the extension is not recommended for tablets.

Get the most out of your HP devices by keeping them running smoothly and securely with HP Support Assistant, making device maintenance and support simpler than ever.

User Growth & Download Statistics

App Communication Accessibility

By:

HP Inc.

Downloads:

850,587 760

Rating:

3.56

(1,824)

Version:

3.1.0 Last updated: 2026-05-19

Version code:

222

Creation date:

2019-06-25

Publisher country:

Permissions:

android.permission.ACCESS_WIFI_STATE Low risk
android.permission.INTERNET Low risk
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE Low risk
android.permission.ACCESS_NETWORK_STATE Safe
com.hp.HPSupportAssistant.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Size:

46.48MB

Email:

Tr*****@hp.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-09-02

Compare stats and ranking:

Ranking

# 74,720 ▼ 187

Other rankings

#3 in support keyword 31

Other platforms

HP Support Assistant (v3.1.0)

2.20

(237)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

HP Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.hp.HPSupportAssistant

Email:

Tr*****@hp.com

Website:

https://developers.hp.com

User Reviews

User reviews for HP Support Assistant on Android are predominantly negative. The most recurring complaints are poor or non-existent support, frequent crashes and UI bugs, and problems accessing device details like specifications. Several users report compatibility issues with certain HP devices and difficulty locating serial numbers. Printer-related features are reported as unreliable, and some reviewers worry about privacy due to trackers. A minority find the app helpful for troubleshooting or device info, with occasional praise for usefulness.

Pros

Helpful for troubleshooting and support.
Provides device information and specifications.
Generally positive feedback from a subset of users (e.g., 'Love it', 'Good', 'Excellent service').

Cons

Poor or non-existent support; endless loops and time wasted.
Device compatibility issues and difficulty locating device serial numbers.
UI/UX glitches and stability problems (text scaling issues, specifications page not opening, app crashes).
Printer functionality is unreliable or nonfunctional.
Privacy concerns due to trackers in HP-related apps.

Recent reviews

The HP Support Assistant app was better than the new HP app that we have to use in 2026.

Mr*****, 2026-08-07

I am trying to update my payment information. I have changed bank and need to get supplies of ink and paper for my two HP 2800 3 in one Printers. When will someone help me resolve the problem. As a father and grandfather i have other pending obligations today the 28 June 2026. Please respond. Adrian Stinson