HP Support Assistant

Name: HP Support Assistant
Rating: 3.61 (1825 reviews)
Author: HP Inc.

By: HP Inc.

The single location for all your HP devices' support needs.

Features & Capabilities

HP Support Assistant is your all-in-one solution for managing HP PCs and printers with ease. This extension offers guided troubleshooters and a Virtual Agent to quickly resolve common issues like slow performance or audio problems. It also provides real-time monitoring of vital device details such as ink levels, battery health, storage capacity, and security status. When you need additional help, access various support contact options, including a Service Center Locator for nearby assistance. Plus, order replacement parts like ink cartridges or hard drives directly through the app and receive shipment updates. Note that some features are available only in select countries, and the extension is not recommended for tablets.

Get the most out of your HP devices by keeping them running smoothly and securely with HP Support Assistant, making device maintenance and support simpler than ever.

User Growth & Download Statistics

App Communication Accessibility

By:

HP Inc.

Downloads:

845,225 579

Rating:

3.61

(1,825) 1 ratings

Version:

3.1.0 Last updated: 2026-05-19

Version code:

222

Creation date:

2019-06-25

Publisher country:

Permissions:

android.permission.ACCESS_WIFI_STATE Low risk
android.permission.INTERNET Low risk
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE Low risk
android.permission.ACCESS_NETWORK_STATE Safe
com.hp.HPSupportAssistant.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Size:

46.48MB

Email:

Tr*****@hp.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-11

Compare stats and ranking:

Ranking

# 73,498 ▼ 169

Other rankings

#2 in support keyword 14 ▲ 2

Other platforms

HP Support Assistant (v3.1.0)

2.20

(237)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

HP Inc.

Google Play Store

https://play.google.com/store/apps/details?id=com.hp.HPSupportAssistant

Email:

Tr*****@hp.com

Website:

https://developers.hp.com

User Reviews

User reviews for HP Support Assistant on Android are predominantly negative. The most recurring complaints are poor or non-existent support, frequent crashes and UI bugs, and problems accessing device details like specifications. Several users report compatibility issues with certain HP devices and difficulty locating serial numbers. Printer-related features are reported as unreliable, and some reviewers worry about privacy due to trackers. A minority find the app helpful for troubleshooting or device info, with occasional praise for usefulness.

Pros

Helpful for troubleshooting and support.
Provides device information and specifications.
Generally positive feedback from a subset of users (e.g., 'Love it', 'Good', 'Excellent service').

Cons

Poor or non-existent support; endless loops and time wasted.
Device compatibility issues and difficulty locating device serial numbers.
UI/UX glitches and stability problems (text scaling issues, specifications page not opening, app crashes).
Printer functionality is unreliable or nonfunctional.
Privacy concerns due to trackers in HP-related apps.

Recent reviews

HP 24 hour technician service is non existent. they will answer the phone are there convenience and call you at the convenience add all hours of the night when you do get help you better make sure the right department and if they cancel the policy on you or if you cancel the policy and they will tell you that there will be no money owed don't believe them. go by yourself another Brand of printer because these agents don't speak English and disagree with them they will hang up

B *****, 2026-06-15

I think this is silly since it's a computer support app that's on your phone, I like the support assistant on my computer (the device that has the problem and being used at the time) it worked perfectly on my computer and did what I needed it to do.