NavService

NAV SERVICE is the solution based on Microsoft Dynamics NAV for the management of Technical Assistance activities certified by Microsoft through the CfMD program.

Increasingly the service level of assistance represents one of the substantial added values ​​in a sales offer of products and solutions that require post-sales technical support ..


Customers represent for every company the real heritage to safeguard and increase by providing services with the highest degree of customer satisfaction and profitability for the company.

All post-sales activities and all associated support services are part of a global customer relationship management process. The NAV SERVICE module offers companies the possibility of:

- increase the level of technical assistance service
- check the profitability of the individual intervention and the contract
- speed up reporting of the intervention, even outdoors
- integrate assistance with all other company areas