Reviews of Up GourmetPay

By: Up Spain

List of user reviews and ratings for Up GourmetPay

Total ratings

2.80 (Rating count: 1,005)

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Review summary

User reviews highlight persistent issues with the Up GourmetPay app, including frequent loading failures, 504 Gateway Timeout errors, and broken sign-in and registration processes. Many users report that the app often fails to open or connect, making it largely unusable. Although the app allows users to check their card balance, users complain about limited and inaccurate listings of restaurants accepting the card, reducing its practical utility. The app is generally described as very slow, unreliable, and frustrating to use.

Pros

Allows checking card balance

Cons

App frequently fails to open or load, with common 504 Gateway Timeout errors
Sign-in and registration process is broken, including email/password recognition and password reset loops
Limited or inaccurate information about restaurants accepting the card, with some restaurants listed not accepting the card
Overall poor app performance and extremely slow responsiveness

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User Reviews

Recent rating average: 1.20

All time rating average: 2.80

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86% (18)

Date	Author	Comment
2024-10-15	am*****	Very bad app
Very bad app
2024-01-02	Yo*****	Very slow and limited transparency of how much I spent and when I get the card refilled
Very slow and limited transparency of how much I spent and when I get the card refilled
2023-11-29	Jo*****	Works 1 of 10 times
Works 1 of 10 times
2023-07-04	Lo*****	Awful, always gives me an error trying to sign in. Does not work at all! Gateway timeout issue and never seems to load!
Awful, always gives me an error trying to sign in. Does not work at all! Gateway timeout issue and never seems to load!
2023-07-03	Ri*****	The app has been down for days
The app has been down for days
2023-07-01	Tr*****	The app is only useful to check your balance on the card, but all purchases are done via just eat.. However I am stuck with 504 Gateway Timeout and I even confirmed I have an internet conection, I even reinstalled it from the play store.
The app is only useful to check your balance on the card, but all purchases are done via just eat.. However I am stuck with 504 Gateway Timeout and I even confirmed I have an internet conection, I even reinstalled it from the play store.
2023-05-04	El*****	The app doesn't even open. Error 504 gateway time out. Very disturbing Update 2023: it logged me out and it does not recognize my email and password to connect. Even trying to reset the password it gets stuck in a loop and never resets the password. Worst app that you can download and worst place to keep your money!
The app doesn't even open. Error 504 gateway time out. Very disturbing Update 2023: it logged me out and it does not recognize my email and password to connect. Even trying to reset the password it gets stuck in a loop and never resets the password. Worst app that you can download and worst place to keep your money!
2023-04-15	DR*****	App is a piece of **** and the card is worthless. None of the restaurants from the list accept the card. I'm stuck with pixel credits I can't spend. Avoid this like the plague.
App is a piece of **** and the card is worthless. None of the restaurants from the list accept the card. I'm stuck with pixel credits I can't spend. Avoid this like the plague.
2023-03-01	Ma*****	Really bad experience. The page doesn't upload
Really bad experience. The page doesn't upload
2023-02-12	An*****	Never works, what a bad app
Never works, what a bad app