Hawaiian Electric Mobile

Name: Hawaiian Electric Mobile
Rating: 3.54 (117 reviews)
Author: Hawaiian Electric

By: Hawaiian Electric

Get information on known outages in your area and access your electric bill.

Features & Capabilities

The Hawaiian Electric Mobile app offers a convenient way to stay informed about electrical outages across Oahu and Maui County. Users can receive up-to-date details on affected areas, customer impact, and restoration estimates. The app includes geolocation features to alert users about nearby outages and enables them to report outages directly or contact support easily.

Beyond outage management, users can securely access their online account to view and pay electric bills, move or stop services, and start new electrical connections. The app also features an interactive map highlighting electric vehicle fast chargers across serviced islands, complete with charger information and driving directions. This comprehensive tool provides residents and EV drivers with essential utilities management and real-time updates, ensuring a seamless energy service experience.

User Growth & Download Statistics

App

By:

Downloads:

Rating:

Version:

2.1 Last updated: 2025-07-10

Version code:

202507070

Creation date:

2017-07-13

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.WAKE_LOCK Low risk
com.google.android.c2dm.permission.RECEIVE Low risk
android.permission.ACCESS_NETWORK_STATE Safe

Size:

53.18MB

Email:

mo*****@hawaiianelectric.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-14

Compare stats and ranking:

Ranking

# 285,204 ▲ 2,459

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Hawaiian Electric

Google Play Store

https://play.google.com/store/apps/details?id=com.hawaiianelectric.mobile

Email:

mo*****@hawaiianelectric.com

Website:

http://www.hawaiianelectric.com

User Reviews

Users find the Hawaiian Electric Mobile app simple and somewhat helpful for viewing outages and managing electricity usage. However, multiple reviews report significant issues with the outage map not working, inability to report outages through the app, bugs preventing bill viewing, and frequent login problems. These critical shortcomings undermine the app's usefulness for timely and accurate electricity service information.

Pros

Provides information about power outages when functioning
Simple to use with a user-friendly interface
Allows users to check for outages easily
Helpful for budgeting and monitoring electricity usage

Cons

Outage map feature is often non-functional or inaccurate
Cannot report outages through the app, requiring phone calls instead
App does not display electric bills or account information correctly
Frequent bugs and loading issues, including not loading past login
Lack of session persistence; users must frequently verify or log in again

Recent reviews

information and up dates needs improvements

DU*****, 2024-12-31

Currently, the Outage Map feature of this app doesn't show any outages. Meanwhile the recording on the outage reporting phone line accurately mentions several locations experiencing outages.