Reviews of HashKey Exchange

By: HashKey Digital Asset Group Limited App

List of user reviews and ratings for HashKey Exchange

Total ratings

3.27 (Rating count: 834)

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Review summary

Most reviews criticize HashKey for KYC/login delays and verification issues, with regional restrictions and OTP problems being common. While some praise security and overall app quality, concerns about scams, malware, and transparency persist. Usability and reliability problems, plus region-specific access issues, are frequent sources of dissatisfaction.

Pros

Security and safety are repeatedly highlighted as a strength.
Overall positive app quality, with multiple reviews calling it good, nice, or excellent.
Some reviewers identify HashKey as a Web3 exchange, indicating a focus on crypto/web3 features.

Cons

KYC/verification and login issues with delays, OTP problems, and regional restrictions (e.g., Nigeria, US).
Perceived scams, malware, and transparency concerns, including shady practices and deposit/refund hassles.
Usability and reliability problems, including not user-friendly interfaces, app instability, and login difficulties.

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User Reviews

Recent rating average: 2.40

All time rating average: 3.27

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63% (61)

Date	Author	Comment
2026-08-05	Bl*****	Just installed the app and when I tried to sign up it says "Account Anomaly. Action Blocked" I've never even used this app before and already experience problem.
Just installed the app and when I tried to sign up it says "Account Anomaly. Action Blocked" I've never even used this app before and already experience problem.
2026-08-03	ar*****	failed to signup, account anomaly
failed to signup, account anomaly
2026-08-03	Ri*****	hello, are you available in Kenya??. because i've already downloaded the app but it's impossible to sign up..
hello, are you available in Kenya??. because i've already downloaded the app but it's impossible to sign up..
2026-08-03	Ch*****	let me try this for the very first time
let me try this for the very first time
2026-08-02	Co*****	The app features are nice, but it's locations base use only I means you can't use it for some country from my observations
The app features are nice, but it's locations base use only I means you can't use it for some country from my observations
2026-08-01	Ko*****	After downloading the application, it actually reffuse to open on my phone why
After downloading the application, it actually reffuse to open on my phone why
2026-07-29	Yh*****	I installed this for offerwall but it's not letting me to sign up, always says "account blocked contact support" never signed up or used the app so I don't know the problem. Also there's Philippines option at first but I cannot find it on number codes so I used the email registration, how can I even reach support when there's no option there!
I installed this for offerwall but it's not letting me to sign up, always says "account blocked contact support" never signed up or used the app so I don't know the problem. Also there's Philippines option at first but I cannot find it on number codes so I used the email registration, how can I even reach support when there's no option there!
2026-07-29	MA*****	some kind of Bitcoin game not for me. not of my interest
some kind of Bitcoin game not for me. not of my interest
2026-07-29	So*****	good
good
2026-07-28	Ib*****	Access to HashKey is restricted due to my IP location :/ cya.
Access to HashKey is restricted due to my IP location :/ cya.