Lively Link

Name: Lively Link
Rating: 2.7246377 (2094 reviews)
Author: Best Buy Health, Inc

By: Best Buy Health, Inc

Providing care can be overwhelming. Lively Link can help with that.

Features & Capabilities

Lively Link is a free companion app designed to keep family members and caregivers informed about the health and safety status of their loved ones who subscribe to Lively Health and Safety Services. It offers peace of mind by providing timely updates and allows you to check in with seniors without disturbing their daily lives, supporting their independence.

Key features include receiving emergency alerts for urgent responses, tracking location updates with adjustable intervals, monitoring daily activities and appointments, and device status notifications like low battery alerts. The app also offers a resource center with helpful articles and personalized settings to customize notifications, add loved ones’ photos, and direct calling options. Technical support is readily accessible for a smooth user experience.

Lively Link empowers families to support aging loved ones with ease and reassurance, blending independence with connectivity.

User Growth & Download Statistics

App Communication Accessibility

By:

Downloads:

Rating:

Version:

6.7.1 Last updated: 2026-02-06

Version code:

253212304

Creation date:

2014-01-03

Publisher country:

Permissions:

android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.READ_MEDIA_VIDEO High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk

Size:

78.65MB

Email:

Bu*****@BestBuy.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 197,485 ▼ 1,084

Other platforms

Lively Link (v6.8.0)

4.20

(3,969)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Best Buy Health, Inc

Google Play Store

https://play.google.com/store/apps/details?id=com.greatcall.link

Email:

Bu*****@BestBuy.com

Website:

http://lively.com

User Reviews

Users largely report unreliable location tracking and delayed updates, with frequent GPS inaccuracies and false “home” statuses. The app also suffers stability issues (crashes, login problems) and missed urgent/battery notifications. Support is often slow. While a few users find it handy when it works, overall reliability and customer service concerns dominate the reviews.

Pros

Location tracking is the core feature and is valued by caregivers for knowing a loved one’s whereabouts.
The app is handy for remote monitoring of a family member’s location and status.
A few users find the app excellent or very useful when it functions correctly.

Cons

Location accuracy and update timeliness are inconsistent: wrong places, delayed updates, or home-only status despite being away.
App reliability issues: frequent crashes, blue/white screens, or inability to open the app/login problems.
Notifications for urgent events and low-battery alerts often do not appear or are delayed.
Customer support is perceived as slow or unhelpful, with long response times.

Recent reviews

not accurate. invalid notifications.

El*****, 2026-04-28

My mom never leaves the house, but the app keeps telling me that she is out and about, then home multiple times a day.

Ch*****, 2026-04-08

the live address listed is inaccurate, when my mom accidentally pressed the button only 1 person received the alert though my notifications are all set to get visual and sound notifications. Sometimes it says my mom was out and at another address when she's still at home. This app is very unreliable.