Date	Author	Comment
2024-10-09	Au*****	Trash-tier software, reprehensibly abysmal customer service, shoddy hardware, horrendously insecure networking infrastructure, complete disregard for the user's right to grant permissions. These statements all accurately describe Grata. I guarantee that virtually all of the five star reviews here are paid for or generated by a bot. Most of the people that are subjected to using this heaping pile of defecate of an app ecosystem had it thrust upon them by corporate landlords, sadly. Zero stars.
Trash-tier software, reprehensibly abysmal customer service, shoddy hardware, horrendously insecure networking infrastructure, complete disregard for the user's right to grant permissions. These statements all accurately describe Grata. I guarantee that virtually all of the five star reviews here are paid for or generated by a bot. Most of the people that are subjected to using this heaping pile of defecate of an app ecosystem had it thrust upon them by corporate landlords, sadly. Zero stars.
2024-05-19	Im*****	Refuses to work if your phone is in developer mode. Not even banking apps have that requirement.
Refuses to work if your phone is in developer mode. Not even banking apps have that requirement.
2024-04-22	Am*****	Simply whip out your phone, and with a tap of your finger, you can securely lock or unlock your suite door. It's a convenience at your fingertips. Beyond its basic functionalities, the app offers a plethora of advanced features that elevate the user experience. One of those is personalized access pins for family and guests. Tenants can create accounts for guests and family easily. Grata continues to impress with its constant updates and improvements.
Simply whip out your phone, and with a tap of your finger, you can securely lock or unlock your suite door. It's a convenience at your fingertips. Beyond its basic functionalities, the app offers a plethora of advanced features that elevate the user experience. One of those is personalized access pins for family and guests. Tenants can create accounts for guests and family easily. Grata continues to impress with its constant updates and improvements.
2024-04-18	Al*****	Uodate: It got worse. App does not launch anymore. Tried reinstalling. Does not integrate into google home nor alexa. This is not 'smart' at all. Update2: I wrote to tech support two weeks ago. I had no answer.
Uodate: It got worse. App does not launch anymore. Tried reinstalling. Does not integrate into google home nor alexa. This is not 'smart' at all. Update2: I wrote to tech support two weeks ago. I had no answer.
2024-04-06	jo*****	App won't stay open. When I try to open it, a red banner says "App won't run on dev mode." Then closes immediately.
App won't stay open. When I try to open it, a red banner says "App won't run on dev mode." Then closes immediately.
2024-03-13	C.*****	This app is incredibly combersome and annoying. It always needs to be connected to the network but hey, sometimes there's no service. Like in the underground parking lot. I get some odd looks as I roam aimlessly around the lot, holding my phone up to see if maybe it will connect and I can get into my building. Now since the last update the app won't even open!! I can't even open the garage door and find myself trying to find a vacant visitors parking spot. Zero stars.
This app is incredibly combersome and annoying. It always needs to be connected to the network but hey, sometimes there's no service. Like in the underground parking lot. I get some odd looks as I roam aimlessly around the lot, holding my phone up to see if maybe it will connect and I can get into my building. Now since the last update the app won't even open!! I can't even open the garage door and find myself trying to find a vacant visitors parking spot. Zero stars.
2024-03-11	Er*****	Won't even connect to my suite door. Opens the front door and the garage door but not the apartment door. Update March 11, 2024: the bloody app won't even open now. Get a message saying it has a bug wait for the developer to fix it.
Won't even connect to my suite door. Opens the front door and the garage door but not the apartment door. Update March 11, 2024: the bloody app won't even open now. Get a message saying it has a bug wait for the developer to fix it.
2024-03-11	Da*****	The app stopped working, and I can't access my building or apartment door by using it anymore. It keeps saying there is a bug present, and it needs to be updated by the developer.
The app stopped working, and I can't access my building or apartment door by using it anymore. It keeps saying there is a bug present, and it needs to be updated by the developer.
2023-08-20	St*****	Grata took the liberty of pairing my phone with their intercom without my knowledge. No permission or instruction! I've had the drunk downstairs call me 11 times in 5 days to let him in. I've blocked the number but the guy is still able to leave voicemail ! Thanks Grata for the grief ! Give me your phone number so I can call you at home after the bar closes to report another drunk who called me using your stupid system. No need to respond. I know...'we are constantly blah blah blah.
Grata took the liberty of pairing my phone with their intercom without my knowledge. No permission or instruction! I've had the drunk downstairs call me 11 times in 5 days to let him in. I've blocked the number but the guy is still able to leave voicemail ! Thanks Grata for the grief ! Give me your phone number so I can call you at home after the bar closes to report another drunk who called me using your stupid system. No need to respond. I know...'we are constantly blah blah blah.
2023-08-05	Wi*****	Absolute trash, I used to enter my building with a normal, perfectly functional key. Now it's anybodies guess if this app will even connect, what once took a passing action now requires babysitting every single time.
Absolute trash, I used to enter my building with a normal, perfectly functional key. Now it's anybodies guess if this app will even connect, what once took a passing action now requires babysitting every single time.

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