Reviews of SolarGo

By: GoodWe Technologies Co., Ltd. App

List of user reviews and ratings for SolarGo

Total ratings

3.50 (Rating count: 1,032)

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Review summary

SolarGo app offers valuable real-time data and has good installation support, assisting users in optimizing solar panel usage. However, multiple users report that recent updates have introduced instability, incorrect power readings, and usability issues. The app is considered glitchy with disconnections and freezes, and many find its interface less user-friendly than previous versions. Users recommend improvements to data accuracy and interface design for better overall performance and reliability.

Pros

Provides real-time data on solar panel and battery usage.
Installation process is neat and customer support is responsive and respectful.
Works well for installers and provides useful data for monitoring solar systems.
Helps users make the best use of their solar panels and battery effectively.

Cons

App becomes unstable or unusable after updates, especially recent versions.
Displays incorrect or inconsistent readings of house power consumption and solar generation.
Frequent glitches including random disconnections and freezing.
User interface and design are less user-friendly compared to older versions, requiring unnecessary steps and lacking important data display.
Requires frequent reconnections and shows lag, with difficulties in refreshing data and managing settings.

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User Reviews

Recent rating average: 3.00

All time rating average: 3.50

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54% (14)

Date	Author	Comment
2025-01-03	Zo*****	Fantastic working like magic it's a must to have. It change our life for good. I'm so happy I installed it. Me and my family we are so grateful. Thanks to wertility, we can't ask for more than what they already done for us. We are going to recommend more people to installed the system. The other thing their instalation is perfect and neat. They attend you with respect and they respond very fast to the problem. We are so happy and have found the best with you and your staff.
Fantastic working like magic it's a must to have. It change our life for good. I'm so happy I installed it. Me and my family we are so grateful. Thanks to wertility, we can't ask for more than what they already done for us. We are going to recommend more people to installed the system. The other thing their instalation is perfect and neat. They attend you with respect and they respond very fast to the problem. We are so happy and have found the best with you and your staff.
2025-01-03	Na*****	Not great. Very glitchy, car stops charging randomly. Not particularly user friendly.
Not great. Very glitchy, car stops charging randomly. Not particularly user friendly.
2025-01-02	Ga*****	This is mostly a toll for installers, and it works as required, But homeowners can use it to get real time data from your system. In most cases SEMS is better for users, But talk to your installer to see of its compatible.with your system and needs.. But It works, and works well.
This is mostly a toll for installers, and it works as required, But homeowners can use it to get real time data from your system. In most cases SEMS is better for users, But talk to your installer to see of its compatible.with your system and needs.. But It works, and works well.
2024-11-23	ke*****	Ok so far, however it can do with updating how it looks
Ok so far, however it can do with updating how it looks
2024-11-14	Aa*****	Useless app, made the whole set up process way harder for no reason. App is unstable and constantly disconnects
Useless app, made the whole set up process way harder for no reason. App is unstable and constantly disconnects
2024-11-06	Ji*****	Doesn't work! Update installed and now useless.
Doesn't work! Update installed and now useless.
2024-11-06	Ro*****	Everything works well except switch setting. There is setting, if power is bigger as value the contact will be switched on. The value has limits 0,0.0
Everything works well except switch setting. There is setting, if power is bigger as value the contact will be switched on. The value has limits 0,0.0
2024-10-01	Ja*****	Hi.can you check as it seems there is a issue on the app with the new release.the house and the PV keeps showing the same and not what is being used by the house.still a issue on veraion 5.7.1
Hi.can you check as it seems there is a issue on the app with the new release.the house and the PV keeps showing the same and not what is being used by the house.still a issue on veraion 5.7.1
2024-10-01	Ro*****	There is a mismatch between the loads reported by this app and the SEMS cloud portal. Goodwe have told me not to use this app.
There is a mismatch between the loads reported by this app and the SEMS cloud portal. Goodwe have told me not to use this app.
2024-09-28	Al*****	I find this app really valuable in making the best use of my solar panels and battery. Version 5.6.1 works as well as ever. Version 5.7.0 was giving false readings of the house usage but this seems to have been fixed in version 5.7.1
I find this app really valuable in making the best use of my solar panels and battery. Version 5.6.1 works as well as ever. Version 5.7.0 was giving false readings of the house usage but this seems to have been fixed in version 5.7.1