GoFood Merchant

Name: GoFood Merchant
Rating: 4.367647 (209247 reviews)
Author: PT. GoTo Gojek Tokopedia Tbk

By: PT. GoTo Gojek Tokopedia Tbk

An app to grow your culinary business and reach Gojek customers through GoFood.

Features & Capabilities

The GoFood Merchant app is an all-in-one platform designed for food and beverage businesses partnered with GoFood to efficiently manage and grow their operations. Formerly known as GoBiz, this app allows merchants to effortlessly accept online orders, add multiple restaurant outlets, and manage menus all from one place.

With features like tracking sales performance, viewing customer reviews, and managing menu discounts, restaurant owners have full control over their business growth. The app also facilitates daily payouts, enabling merchants to access their earnings quickly and easily. Additionally, users can run promotions and advertisements to reach millions of Gojek customers, enhancing visibility and sales opportunities. Registration is simple and free, making GoFood Merchant a smart choice for culinary entrepreneurs looking to expand their market reach in Indonesia.

User Growth & Download Statistics

App E-Commerce

By:

PT. GoTo Gojek Tokopedia Tbk

Downloads:

9,596,709 22.60K

Rating:

4.37

(209,247) 53 ratings

Version:

0 Last updated: 2026-05-25

Publisher country:

Email:

in*****@go-jek.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-03

Compare stats and ranking:

Ranking

# 14,288 ▲ 23

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

PT. GoTo Gojek Tokopedia Tbk

Google Play Store

https://play.google.com/store/apps/details?id=com.gojek.resto

Email:

in*****@go-jek.com

Website:

https://www.gojek.com/

User Reviews

The reviews show GoFood Merchant is valued for helping merchants sell online and has seen bug fixes, but faces persistent reliability problems. The most repeated complaints are driver availability causing order cancellations and delays, late or inaccurate notifications and order timers, and poor customer service including denied compensations. Users also report difficulty updating merchant data (outlet names, addresses, branches) and frequent login or stability issues, including crashes. Overall, merchants find it useful but frustrated by operational and support shortcomings that harm earnings and customer experience.

Pros

Helps merchants sell online and grow their business.
Ongoing bug fixes and updates have improved reliability.
App is generally usable/functional for merchants.
Useful tool for managing GoFood orders and merchant presence.

Cons

Driver availability causing frequent order cancellations and long wait times.
Late or inaccurate notifications and order timers harming order flow.
Inadequate customer support and denied compensation; hard to contact CS.
Difficulties updating merchant data (outlet name, address, branches) and login/account management.
App instability and performance problems (errors, crashes, background running) and maps/navigation issues.

Recent reviews

why there is not a language option, i want to change language in English, but i can't. Why... please add the language to understand the app and features 🙏.

Ne*****, 2026-05-24

super jelekkkk, sering sekali makanan tidak terambil oleh kurir yang kemudian menjadi kerugian pihak merchant. DAN INI SUDAH TERJADI BERKALI KALI sebagai tambahan, jika item yg diorder kosong, pihak merchant hanya bisa menghapus pesanan, tidak seperti aplikasi hijau dan orange yg bs mengedit dan menambah item lain. mengapa aplikasi sebesar gofood begitu jelek? apakah tidak terpikir bs mengedit dan menambah pesanan juga menambah omzet mereka?

Th*****, 2026-05-18

I turn on the add but when I look in the gofood is shows that there's no any adds on but they still keep daily budget!!!!!!!!!!! and the restaurant is not on the top. with highest rate it's down 👇 the restaurants which is have 2 star rate more higher then mine why??????? we pay fee + we pay for add Pay pay pay but no result!!!!!