FreshDirect: Grocery Delivery

Name: FreshDirect: Grocery Delivery
Rating: 4.576177 (4130 reviews)
Author: FreshDirect.com

By: FreshDirect.com

Order produce, prepared food, grocery essentials & alcohol for delivery today!

Features & Capabilities

FreshDirect: Grocery Delivery brings fresh, in-season foods, local finds, and all your grocery essentials right to your doorstep. Serving the greater New York City metro area, including eastern Long Island and the Jersey Shore seasonally, FreshDirect caters to both residential and business customers with convenient, flexible delivery windows.

With the FreshDirect app, you can effortlessly place, modify, or reorder grocery orders from your mobile device. Browse curated categories or search easily to find your favorite brands, fresh produce, prepared meals, and alcohol. Choose from express, same-day, or scheduled 2-hour delivery slots, all backed by responsive customer service. Founded in NYC in 2002, FreshDirect is dedicated to sourcing top-quality ingredients directly from growers and producers, making grocery shopping easier and healthier for busy lives.

User Growth & Download Statistics

App Shopping

By:

FreshDirect.com

Downloads:

321,791 139

Rating:

4.58

(4,130) 1 new ratings

Version:

14.2.1 Last updated: 2026-05-29

Version code:

1730319216

Creation date:

2011-08-25

Publisher country:

Permissions:

android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CALL_PHONE Very high risk
android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE Low risk

Size:

143.01MB

Email:

ap*****@freshdirect.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 122,653 ▼ 504

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

FreshDirect.com

Google Play Store

https://play.google.com/store/apps/details?id=com.freshdirect.android

Email:

ap*****@freshdirect.com

Website:

https://www.freshdirect.com/help

User Reviews

Users praise FreshDirect for strong customer service, fresh produce, and reliable delivery, plus an easy ordering flow and helpful features like saved carts. However, many reviews cite persistent app performance problems (slow, laggy, crashing), confusing navigation, login/account issues after updates, and higher prices. Overall service and delivery quality are strong, but stability and UX improvements are needed for the Android app.

Pros

Excellent customer service with quick, real human support
Fresh produce quality with reliable, on-time delivery and careful packaging
Easy ordering experience with solid product selection and useful app features (saved cart, ability to modify orders)
Overall strong delivery reliability and service reputation

Cons

Persistent app performance issues: slow, laggy, and buggy with frequent crashes
High prices / perceived lack of value for groceries
Navigation/UX can be confusing or hard to use, making it easy to lose track of shopping
Login/account access problems after updates (login failures, repeated codes, missing history)

Recent reviews

What was once a good app is now the worst regarding customer service. Any other grocery app is better. they clearly do not care about their customers

Jo*****, 2026-05-24

food is wonderful, delivery system needs improvement

Ja*****, 2026-05-21

Fresh Direct is great but this app is kind of awful. It's so incredibly slow and unresponsive - every single tap takes 5-10 seconds to load; the checkout flow is painful.